1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

Visp 8.1.9.3 – Sep 6, 2021 9:48 PM PST

Minor Improvement:

  1. Ticket content changes are now displayed in the ticket history log.

Bug Fixes:

  1. Subscriber email addresses are now populated correctly in the To field when sending an email to the subscriber.
  2. Subscribers are now loading consistently on the Map.
  3. Viewing a package in the Subscriber dock no longer displays an error if accessed via the Ticket dock.
  4. Updating the custom field label in the Custom Field settings no longer has the funky behavior after typing the first character.
  5. Missing “Delete the invoice item and the package” option behavior is now restored.
  6. Inactive items are no longer displayed as tag-along item suggestions or tag-along items of a package.
  7. If a package has inactive items as a tag-along, the inactive tag-along items are no longer added to the invoice upon adding the package.
  8. When linking a SIM to an LTE CPE, Link and Unlink buttons are now displayed correctly.
  9. Linked SIM IMSI label for LTE CPE is now updated to display as a link-looking label to indicate that it can be clicked to link a SIM.

Visp 8.1.9.2 – Sep 1, 2021 5:57 PM PST

Features:

  1. Major updates on Visp’s messaging feature to improve subscriber ticket communication and to support SMS (via Twilio) for sending bills and processing payments.
  2. Paper invoice fee now appears on upcoming invoice preview and can be configured in the Items manager.
  3. Users can now set the ISP’s paper invoicing policy to skip the following if the subscriber’s balance due is less than the set threshold:
    • skip an invoice from getting automatically sent to the print house or included in the PDF download file
    • skip charging paper invoice fee to the subscriber

Bug Fix:

  1. “Saint Kitts and Nevis” country option is now available in vPortal.
  2. All instances of payment declined error now triggers the payment declined email if activated.
  3. Missing total in the Auto-pay summary CSV email is now restored.

UBO 7.6.126 – Sep 1, 2021 5:56 PM PST

Minor Improvements:

  1. Tract is now generated correctly when adding a new subscriber or updating a subscriber address.
  2. Scheduled mass email to comma-separated package filter values is now sent successfully.
  3. Percent discount items are now generated correctly.
  4. eCheck is now available as a payment option in My Visp for non-US ISPs.
  5. Misleading setup fee tax tooltip under package tax settings is now corrected.
  6. IP Address Search is now available under the Tools menu.

Bug Fixes:

  1. Access controller column now displays data correctly.
  2. Tax is now recalculated correctly after updating the rate of a custom item in a closed invoice.
  3. Changing the tax setting to None now applies correctly on invoice generation.
  4. All instances of payment declined error now triggers the payment declined email if activated.
  5. Missing total in the Auto-pay summary CSV email is now restored.
  6. Exception on clicking a filter with an invalid number format value for Invoice Day is now fixed.

Deprecation:

  1. Paper Invoice-related settings have been disabled in UBO with a tooltip to use the Visp app.

Visp 8.1.9.1 – Aug 31, 2021 8:56 PM PST

Bug Fixes:

  1. Missing auto-suggest behavior for address input is now restored.
  2. Missing subscriber markers are now loaded in the map.
  3. City with NULL word is now displayed correctly in PDF.

Visp 8.1.8.8 – Aug 25, 2021 9:44 PM PST

Minor Improvement:

  1. Username character field limit in the Login now matches the 50-character limit of app user usernames.
  2. Extra spaces are now removed when saving address fields.
  3. Misleading setup fee tax tooltip under package tax settings is now corrected.

Bug Fixes:

  1. Credit memo delete prompt now displays correct label.
  2. Filter value suggestions are now displayed correctly and also exclude data from deleted subscribers.
  3. Funky dropdown behavior in the LTE service after updating LTE SIM fields is now corrected.
  4. Changing the tax setting to None now applies correctly on invoice generation.

Visp 8.1.8.7a – Aug 22, 2021 9:22 PM PST

Bug Fixes:

  1. Tag-along item term dates now follow the term dates of the parent package.
  2. Renaming a package that is not yet billed now displays the updated package name in the upcoming invoice.
  3. Updating the equipment description now displays the updated name correctly in Access Point column in the subscriber’s main table.
  4. Re-searching equipment now displays accurate results after updating equipment profile.

Visp 8.1.8.7 – Aug 18, 2021 9:11 PM PST

Minor Improvements:

  1. Hovering on the smiley icon no longer displays the feedback form and will display only by clicking the smiley icon.
  2. Subscriber tract is now updated after saving address changes of a subscriber.

Bug Fixes:

  1. Equipment with mapping values can now be deleted successfully.
  2. Invoice PDF is now displayed correctly for the subscriber parent of billed to another charges.
  3. Selected account option is now displayed correctly in the Item setting after saving.
  4. Full-term recurring custom item is now displayed correctly in the upcoming invoice after adding a recurring custom item to the current invoice of a subscriber and selecting to add prorate amount.
  5. Term dates are now displayed for custom prorate items.
  6. Broken help links in Google Account and Mail Delivery settings are now fixed.
  7. Clicking on PDF download now downloads the PDF successfully for payments and memos.

Visp 8.1.8.6 – Aug 16, 2021 7:52 PM PST

Minor Improvement:

  1. Space as the middle initial is now ignored when displaying Invoice PDFs.
  2. Canada routing number is now accepted in My Visp

Bug Fixes:

  1. Access controller column now displays data correctly.
  2. Percent item is now calculated correctly if added to the upcoming invoice of a subscriber.
  3. Percent discount is now added correctly to the current invoice.
  4. Invoice charges are now generated correctly after reactivating a package.
  5. Updating the hotspot service password now saves correctly.
  6. URI too long error is no longer displayed on activating a service.
  7. Clicking on PDF download now downloads the PDF successfully.
  8. Changing the rate of a recurring custom item in the current invoice now updates the rate in the upcoming invoice.

Visp 8.1.8.5 – Aug 8, 2021 9:03 PM PST

Minor Improvements:

  1. Confusing package setting labels are now corrected.
  2. Equipment Assignment History Report (Date Bound) Report is now available under the Equipment report category.
    • It will contain history (starting on Aug 5, 2021) of equipment assigned to and unassigned from a subscriber, within a given date range.

Bug Fixes:

  1. Updating Tech Code to “All Other” is now saved correctly in the Package settings.
  2. Monthly Credit Card Billing Report now displays correct total amount.
  3. Income By Account Report sub-details total amount data are now calculated consistently with the subscriber’s invoice.
  4. Alert message character limit is now unlimited.

 

Visp 8.1.8.4 – Aug 4, 2021 10:32 PM PST

Bug Fixes:

  1. For ISPs with insufficient funds, Send to Printhouse payment summary is now displayed correctly without cutting of labels.
  2. Percent item rate is now displayed with the % symbol correctly.
  3. Reports now display real-time data
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