1-541-955-6900 success@visp.net

What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

vPortal 0.37 – Sep 22, 2020 9:59 PM PST

Bug Fixes:

  1. If no merchant account is set up for the ISP, “Error: Credit Card payment error: NO MERCHANT ACCOUNT” error message is now displayed when processing payments through signup.
  2. Usage page in vPortal now displays usage data for Internet service with multiple MAC address.

UBO 7.6.111b – Sep 22, 2020 9:58 PM PST

Bug Fixes:

  1. Usage data is now calculated more accurately to consider multiple sessions per MAC address for reports and for usage triggers.
  2. Customer ID column is now added to the Billing History Report.

Visp – Sep 22, 2020 9:57 PM PST

Bug Fixes:

  1. If a package is set to require payment but is not set to invoice the package on vPortal signup, the non-zero deposit amount entered by a subscriber is now processed using the subscriber’s entered card.

Visp – Sep 21, 2020 11:11 PM PST

Bug Fixes:

  1. Subscriber Services node is now displayed after activating a Minerva IP TV service.
  2. Uploading an image to the Inventory Location now updates the profile image and the Attachments area without the need of closing and re-opening the Edit dock.
  3. The upcoming invoice is now displaying the newly-added package charges after moving a service to the package.
  4. When the status is bulk updated in UBO by changing the Invoice Defaults settings, the status cache will also be updated in Visp.
  5. Determining Past Due in Visp is now consistent with UBO.
  6. Subscriber is now successfully created via API even if email description is not provided.
  7. Saving the QBO credentials in Visp now saves the OAuth Version 2.0 classification correctly.

Visp – Sep 16, 2020 9:50 PM PST

Bug Fixes:

  1. Tickets can now be scheduled on weekends.
  2. Transactions list arrangement in Visp is now similar to the UBO Statements.
  3. Username is now displayed correctly in the Account Summary portion of the invoice PDF.
  4. “Edit Equipment Profile Inventory” is now relabeled to “Edit Inventory”.

Visp – Sep 15, 2020 11:13 PM PST

Bug Fixes:

  1. Setup fee and prorate charges are now added in a separate invoice if the option is enabled.
  2. ‘Equipment Function ID must be a number type’ error is now fixed.
  3. Duplicate serial number is now detected when adding an LTE CPE inventory.
  4. Services of a package can now be accessed and activated in the mobile view of Visp.
  5. Selecting a Network Address in the Add New IP Pool no longer crashes Visp.

UBO 7.6.111a – Sep 15, 2020 9:45 PM PST


  1. City column is now added to the Billing History Report.

Bug Fix:

  1. Usage charge calculation is now improved for consistency with the usage data of the subscriber.

Visp – Sep 8, 2020 7:14 PM PST


  1. IP Management page is now available.
    • Users can now open the Subnets tab and view the list of subnets created by the ISP.
    • Users can now open the IP Pools tab and view the IP Pools table, which displays a list of IP pools created by the ISP.
  2. Function field is now available for equipment.
  3. The Subscriber Packages/Services/Equipment Config modal window is now converted to a dock, with the “Packages/Services” and “Equipment” tabs.
  4. Subscriber’s Internet/Hotspot service devices are now displayed through cards.

Visp – Sep 7, 2020 10:10 PM PST

Bug Fixes:

  1. Search results for linked tickets are now updated when resolving and re-opening other tickets.
  2. When switching to another Equipment tab, the entered data in the search bar is now considered when displaying the table results.
  3. The centered image in email templates is now displayed correctly.
  4. MAC Addresses are now removed when deactivating an Internet service if the ISP is not set to keep the service device option.
  5. First MAC address is now displayed consistently when reactivating an Internet service.
  6. “Removing this item will also remove the Package“ is now added to the prompt when deleting a prorate package item in the upcoming invoice.
  7. Balance Due column in the Subscribers table is now sorting correctly.