What’s new in VISP

Improvements:

1. Currency is now displayed in the excess charge per Gigabyte/Megabyte option in Usage-based billing settings.
2. Custom Package Name is now displayed in the prorate charges generated when unsuspending a package.
3. Combined user rights are now broken down into different user rights. In addition, new “Delete Notes/Tickets/Attachments” user right is now added to UBO.
4. Email Subscriber is now linked to Produce Mass Email user right.

Bug Fixes:

1. Hibernated package will now take precedence than suspended package status in determining the status of the subscriber.
2. Country code is now passed to IPPay for Saint Kitts and Nevis ISPs.

Improvement:

1. History log is now added when updating Auto Action in Settings. Also, adding of history log when updating auto actions in the lower tabs is now improved.

Bug Fixes:

1. Tax exempt option of the subscriber is now applied when adding custom invoice items.
2. Login time display for “Online now” in the Usage Statistics Report is now updated if the latest disconnect time is later than the login time.
3. The Amount label in the ISP Payment window will now display a red mediator when the amount is equal to 0.00.

Bug Fixes:

1. UBO now restricts saving blank condition filters, usually happens when a user removes the last filter condition. Also, mass mail script will now be restricted from sending email templates with broken filter conditions to subscribers.
2. Credit card encoding for ISPs with Oriental Bank merchant is now updated to avoid issues when adding or updating credit card data.
3. Zip Code/Postal Code formatting when sending to merchants is now improved to avoid invalid errors.

New updates as of Nov 26, 2019 9:25 PM PST:

1. Subscribers with ACTIVE Dish Network service Report now displays subscribers uniquely and displays Account Number, Set Top Box, and Package Setup Date columns as sub-details of the subscriber.
2. Packages that an Account is Subscribed to Report now displays the Current Balance of the susbcriber.

Bug Fix:

1. Multi-ISP app users can now establish a connection with Tower Coverage in the Settings window.

Improvements:

1. Statement message area in PDF is now adjusted to avoid adding an extra page.
2. Packages that an Account is Subscribed to Report now has Subscriber Count and Package Count totals summary.
3. Customer ID, Status, Balance columns are now added to Subscribers with ACTIVE Dish Network service Report.

Bug Fixes:

1. UBO cache is now cleared when encountering errors in loading the main table on login.
2. Statement Period used in Email Subscriber window is now based on the user preference instead of the default statement period.
3. Copy from Subscriber Primary Contact now works even if all of the billing contact fields are blank.

Bug Fixes:

1. Filters in mapping are now improved so that only the subscribers that match the selected filter conditions will be displayed.
2. Visp payment status is now reloaded even if the app user does not restart UBO.
3. Choose Columns now displays fields that were previously missing.

Improvements:

1. Active Subscribers Report now includes Active Packages column which displays the active packages of the subscriber at that certain period.
2. For Quickbooks Online in the Settings window, disclaimer text is now added and “Beta” label is now removed.
3. Asterisk is now displayed when the label is turned to red for incomplete errors to assist app users with color vision deficiency.

Bug Fixes:

1. If “includes notes on print” is the only update in a ticket, the ticket notification email will not be sent.
2. When adding new packages, the term end date is now synced to existing prorate or package items instead of custom recurring items.

Improvements:

1. The API key used for mapping is now updated.
2. Character limit is now increased to 100 for equipment Make, Model, and Description fields.

New updates as of Oct 28, 2019 10:20 PM PST:

1. Active Subscribers Report is now available in UBO. It displays subscribers who have active services, within a given date range.
2. Assigned CPE Report now contains AP and SSID columns.
3. If an ISP does not have Google Calendar integration enabled, Ticket and Schedule Reports will automatically adjust the date checked from the scheduled start date of a ticket to the added date of the ticket.

Bug Fixes:

1. Printing a ticket with a deleted ticket type should now display PDF without errors. Also, a reminder is now displayed when deleting a ticket type to inform that a ticket type is still being used by several tickets.
2. Extra digits for equipment location coordinates are now trimmed to remove the system sound played when clicking on a subscriber in the UBO main table.
3. When exporting FCC data to CSV, column headers are now removed. Also, values for Residential column in FCC Deployment Report now display correct data.

Improvements:

1. Additional custom fields columns are now available for display in the main table.
2. Last selected Separate Billing Contact option in the Add New Subscriber window is now remembered.

Bug Fixes:

1. Welcome Letter is now sent successfully after selecting the option on adding a package if there exists a duplicate template name.
2. Package invoice item term dates are now calculated correctly when adding a new package to a non-monthly subscriber with multiple terms billed and “Include prorate as part of term for terms longer than one month” as the selected prorate option.
3. Recurring custom invoice item should now display only one instance when a new invoice is generated for a package recently unsuspended.
4. History log with error response is now added when there is an error upon adding or updating a credit card using the Account Manager.

New updates as of Oct 1, 2019 10:06 PM PST:

Improvements:

1. Ticket notification email now displays an improved email subject and the changes that were made to the ticket in the email content.
2. IP Address, Static IP, Description columns are now added to the Internet and Internet Hotspot MAC Address Report.

Bug Fixes:

1. Billing a suspended/inactive package prompt now includes checking of the ISP’s prorate setting when displaying the bill options.
2. Recurring line items are now added correctly when unsuspending a package.
3. Credit card Payment Express field values are now updated correctly when the user directly updates the existing card.
4. Additional checker is now added to the UBO back-end which will verify if a newly added device is over the maximum limit of MACs allowed to connect.
5. Zip validations in Account Manager now matches the validations in UBO.