Changelog

Bug Fixes:

1. Missing Technicians list in Service Desk is now restored.

Minor Improvement:

1. Search functionality is now added to both IP Management tables: Subnets & IP Pools.
2. Optimization is applied to improve the loading of Devices section.
3. Equipment label in Devices section is now changed to “Linked Equipment (for Serial Authentication)”.
4. NMI account updater no longer produces excessive logging.
5. The Service Desk now includes filter buttons for Scheduled and Unscheduled tickets.
6. Scheduling dashboard now redirects the user to the Service Desk based on filters.
7. Initial optimization is applied to the Inventory Items table.

Bug Fixes:

1. Updating a package price from default zero pricing to a custom price now calculates the prorate price correctly in the invoice item preview on adding package to invoice.
2. Charges query error “cannot read property ‘isp_id’ of null” is now fixed.
3. The Credit Card Save button is now disabled by default in VPortal Payment Information page.
4. Email template CC is now accurately displayed.
5. All ticket tasks are now deletable.
6. Error when printing Ticket Summary Report with an Assignment Type of Equipment or Infrastructure is now resolved.
7. Switching between ISPs in a multi-ISP AppUser account now clears the Subscribers dock to avoid “Customer not found in ISP” error.
8. An option to delete attached inventory/equipment items is now available.
9. Delete option for inventory is now disabled if there’s an incomplete RMA.
10. Docked IRM items/drawers is removed from recent drawer after deletion.

Bug Fixes:

1. MarketBroadband integration now works when activating or deactivating a package using the Visp app.
2. Optimization is applied to improve the loading performance of the Radius Login Details page.

Bug Fixes:

1. Mismatched subscriber custom field values with their labels are now displaying correctly.
2. When the user changes the subscriber’s package that has tag-along items via the Change Package drawer, the tag-along items are now deleted upon successfully processing the package change. If the new package also has tag-along items, the connection between the parent package and its tag-along items is now established correctly.
3. When the user attempts to delete the prorated-term items from the upcoming invoice, a prompt is now displayed so the user can choose between updating the bill coverage of the item or deleting the item permanently.
4. Visp Status page link option is now added to the Help links located in the lower right corner of the Visp App.

Bug Fixes:

1. Additional Information’s Save and Cancel buttons are now displayed in the footer area.
2. Download PDF and Print buttons in IRM Purchase Order are now displayed in the footer area.
3. Minor optimization changes are now added to several areas throughout the app.

Bug Fixes:

1. Generating new invoices now detects the correct term dates to sync with when billing packages that had billing cycle changes in the past and had their reversal-credit-memo removed.
2. Non-recurring items are now generated together with the other items when applicable on generating new invoices.
3. Services under a subscriber package are no longer duplicated when signing up for packages that are set not to generate an invoice.

Bug Fixes:

1. Subscriber history log when deleting a CUSTOM item now displays Item with INVOICE/QUOTE type instead of PACKAGE.
2. Issue with some subscriber password displaying random characters is now fixed.

Bug Fix:

1. Template under Subscriber Emails can now be successfully moved to a different folder.
2. Some minor code errors found in internal monitoring are now fixed.

Minor Improvement:

1. Subscribers and Settings user rights are now available in the non-Legacy Application user rights options.
2. Assigned Name and Assigned Type are now available as columns in the Service Desk table to identify tickets created for IRM equipment.

Bug Fix:

1. Tax amount for an invoice item is now rounded up to 2 decimal points when saved and viewed in the invoice.

Bug Fix:

1. Changes for the clickable Scheduling dashboard and Scheduled status filter in the Service Desk are now removed temporarily until found issues are fixed.

Bug Fix:

1. Adding a card is now saving successfully for ISPs using PaydUp merchant.

Bug Fixes:

1. Missing Current Invoice data in ARPU snapshot is now restored.
2. App user name on ticket email notes section now displays the correct user.
3. Inconsistent conflict IP display in IPAM settings are now corrected.
4. IP suggestion on updating Internet devices IP info now consistently checks the available IPs in the IPAM settings.
5. Leading zeros are now no longer removed in the FCC Subscription report display.
6. Updating a subscriber’s primary state now updates the subscriber’s coordinates and tract data.
7. Statuses in the Scheduling dashboard are now clickable.
8. The term-end-date of the prorated-term for the custom invoice item is now correctly calculated when selecting the Add prorate only option.
9. Selected filter name is now displayed correctly in the To field in the Message Subscribers area.
10. Updating a customer auto action now consistently saves the customer auto action settings correctly.
11. Previously linked custom items to the current package are now moved to the new package on upgrading a subscriber package via the Upgrade subscriber package feature.
12. Several payment options UI behavior are now fixed.
13. Visp Help Center link option is now added to the Help links located in the lower right corner of the Visp App.
14. Unused extensions for error monitoring are now cleaned up.

Bug Fixes:

1. Comma in attachments is automatically trimmed to prevent error when sending email.
2. Updating Auto-Pay in vPortal no longer changes the method from eCheck to Credit Card.
3. Deleting an item now correctly calculates the invoice total.

Minor Improvement:

1. Status column is now available in the Subscriber Default Tax Settings report.

Bug Fixes:

1. Updating package bill start date no longer displays the “contract_end_date” error.
2. The rate column in the Items table now sorts the amount rate correctly for both ascending and descending order.
3. Records count now displays consistently with the filtered subscriber listed in the main table.
4. Special symbols in the company name no longer cause blank pricing display in signup.
5. The Billing tab now appears when unchecking the “This is also my billing contact” option of the vPortal signup form.
6. Special symbols in names are now changed to plain characters to avoid errors in downloading NACHA files.
7. Posting credit card payments with “Process Credit Card Payment Now” unchecked no longer displays an error for ISPs without any merchant setup.

Bug Fixes:

1. Usage report now displays the correct usage for last month instead of just zero usage.
2. Email templates sent once to a subscriber are now stored under Subscriber Emails folder.
3. IRM Equipment MAC addresses are now displayed in main table as long as the metadata field name has MAC keyword.
4. The expected billing-related data are now getting added as expected after adding the package to the subscriber via signup and the billing is skipped.

Bug Fix:

1. Report snapshot generation is now restored after it stopped working on Jan 23, 2024.

Bug Fixes:

1. Error is now fixed on updating tax to make a negative invoice positive.
2. Upcoming invoice amount in the dropdown list now displays consistently with the total amount in the viewed upcoming invoice.
3. Email attachments with a single quote in the filename no longer cause an error when sending an email message to a subscriber.
4. Revenue dashboard widget now displays data based on the linked reports instead of just 0.00 amount.
5. Empty Phone field in Contact Us under Portals settings no longer displays (000) 000-00000 as the ISP’s contact number in the vPortal login error message for inactive subscribers.

Bug Fixes:

1. Updating the package bill start date from “on first authentication date” option to another option is now saved successfully.
2. FEE-type tag-along items are now displayed in the upcoming invoice.

Bug Fixes:

1. Payment processor checker is now added for Visp payment processing under My Visp settings.

Bug Fixes:

1. Missing behavior on disconnecting hibernated and suspended accounts via auto action is now restored.
2. LTE SIM linked to an LTE CPE now displays in the LTE service dropdown for ISPs with IRM integration.
3. Prorated item is no longer added to the upcoming invoice if “Sync term with the upcoming invoice” is selected.
4. Updating subscriber auto-suspend day/date now displays correctly after saving.
5. Sending a mass message no longer defaults to All Subscribers.
6. Sending a statement now follows the selected date option.
7. Deposit Amount now has field validation showing an error message when the entered value is less than the Total Amount Due before clicking the Pay & Signup button.
8. Hibernate button in vPortal is now working as expected.

Bug Fixes:

1. Service Desk Calendar page no longer displays an error on viewing.
2. Drawer display issues are now fixed in the different areas of the Visp app.

Bug Fixes:

1. Undefined “max_elevation” error is now fixed on updating assigned equipment for IRM-enabled ISPs.
2. Duplicate validation for IP and MAC under IRM is now consistent.
3. Subscriber history log is now added when tag-along item is billed on the initial invoice of the subscriber package.

Bug Fixes:

1. Invoice is no longer generated in advance after unsuspending on the last day of the subscriber’s term.
2. Misleading “payment data” text on archiving subscriber prompt is now relabeled to avoid confusion.

Bug Fixes:

1. Subscriber is now archived successfully if no equipment assigned and ISP’s archive option is set to “Delete packages but leave equipment assigned until it is recovered”.
2. Only one reversal credit memo is now generated on deleting a subscriber package if it belongs to one package line item with multiple quantities.
3. Custom Field/s merge field are now saved correctly in the mass email template.
4. Pipe symbol is now considered valid for Internet password as indicated in the tooltip if not restricted.
5. Missing alerts display in the Subscribers table and Subscriber details are now restored.
6. Typing in the Serial No. field anywhere in IRM now automatically change the letters to uppercase.
7. Usage report no longer returns timeout error on generating snapshot.
8. Error is now displayed on updating a vportal payment PDF URL if the payment id does not belong to the logged-in customer.
9. FCC Broadband Facts are now displayed only for Internet packages. Also, ACP value is now consistent in both signup and account manager.

Bug Fixes:

1. PDFs can now be viewed using the Safari browser.
2. Quantity count is now checked on adding packages via quote.
3. Optimization changes are now added to prevent automatic reloading in the Visp app.
4. Reminder Me Later under Notifications is now working as expected.
5. Deleting a prorate charge with a future bill start date no longer includes deleting the full-term charge.
6. FRN number validation is now set to 10 digits.
7. Confirmation behavior for Save and Discard changes in Settings is now standardized.
8. Interconnection in IRM displaying inconsistent details and errors in the Inventory drawer are now fixed.
9. Previously selected item in the Transfer Equipment list in IRM no longer gets unchecked when searching for another equipment.
10. SCA Authentication Page is now displayed in vPortal on adding a 3Ds Required credit card for Stripe merchant.

Improvement:

1. Bill all to another subscriber option is now available under Billing Options.
2. Ticket can now be assigned to equipment or infrastructure locations on creating a ticket for ISPs with IRM enabled.
3. “Message this list” is now relabeled to “Mass Email”.
4. “Get notified of the latest announcements or offers on email.” option is now available in vPortal.
5. SMS STOP is now working as expected for ISPs with SMS messaging service enabled.

Bug Fixes:

1. User interface fixes for updating and deleting taxes in the Taxes settings are now added.
2. Accurate payment amount is now displayed in the generated NACHA file for auto-payments instead of zero amounts.
3. Optimization changes added to the loading of the subscriber list.
4. Percent item amounts in the upcoming invoice are now rounded off and calculated consistently.
5. Deleting a non-recurring invoice item no longer displays the options prompt intended for recurring invoice items.
6. Associated package locations of multi-qty packages are now displayed correctly in a newly generated invoice.
7. Save button in the subscriber custom fields are now disabled after saving changes.
8. Clicking on a subscriber custom field calendar no longer resets to today on closing the calendar.

Bug Fixes:

1. Editing the credit memo item amount now updates the amount in the credit memo.
2. Emailing to the ticketing email now consistently creates tickets successfully.
3. When a subscriber is updated, the ticket description being edited no longer reloads intermittently.
4. Internet service password now consistently requires a strong password and restricts disabled characters if the option is enabled.
5. Unused triggers are now completely listed in the To (recipient) field options.
6. Undefined flag error is now fixed on saving BoM in the ticket.

Bug Fixes:

1. Error in generating Usage Report for Internet Service snapshot is now fixed
2. Ticket history logs are now added on updating ticket and sending ticket reply.
3. Include tickets of Deleted Subscribers option and Last App User Technician selected in the filter is now added to Service Desk user preferences.

Bug Fixes:

1. Inventory/Equipment/Assembly tabs on the IRM page can now be clicked.
2. Optimization changes are now added to the Usage Report for Internet Service to avoid DB spikes.

Bug Fixes:

1. .pdf extension is now added when downloading Purchase Order PDF.
2. Error is now fixed when moving an email template with a pipe symbol ( | ) to another folder
3. Subscriber emails that did not receive the mass email caused by unexpected errors are now indicated in the history logs and in the confirmation email sent to the ISP.
4. Number of Lines field is now displayed when selecting an Avalara Bundled TS pair greater than 20,000.

Minor Improvement:

1. Cancellation Survey options can now be deleted upon request.

Bug Fixes:

1. Custom field calendar picker is no longer cut off from screen in UBO.

Bug Fix:

1. The 4 PM cut-off time is now temporarily removed for the NACHA File Generator.
2. Tag-along items, setup after packages were already added to the subscribers, are now invoiced properly.

Bug Fixes:

1. Downloading NACHA zip file should now consistently generate and retrieve the correct payment files.
2. Auto-pay for NACHA processor is now improved to process faster, to retrieve the latest subscriber balance correctly, and to avoid missing &duplicate payments posting.
3. NACHA File Generator now displays subscriber payments individually per row instead of grouping payment amount by subscriber.

Minor Improvement:

1. Optimizations are now applied in loading data for the IP Address Management settings.
2. Grand Total is now available in the Install Revenue Projection Report.

Bug Fixes:

1. Missing tax calculation is now restored in the Cash Flow Report.
2. Missing history log on generated file for NACHA is now added for payments posted via auto-pay.
3. Zero count is now displayed in the Scheduled dashboard if ISP has no available tickets instead of a null label.
4. Terms of Service link is now displayed on the vPortal signup page for newly created ISPs.

Bug Fixes:

1. Selecting “Apply changes now, reverse charges for ALL unused days, and create new invoice“ now generates an invoice correctly based on the updated billing settings.
2. Users who have the Add Packages user right disabled can no longer click on the Add Package button in the subscriber view and Add package/Service button in the subscriber Package/Services view.
3. Missing confirmation email for “Any subs whose invoices got generated” triggered template is now sent to the ISP in bulk.
4. If an email sending failed caused by an SMTP connection failure, an alternate security protocol will be used to retry sending the email.
5. Null errors are now corrected on displaying the Map page.
6. Terms of Service link in Portals settings is now saved successfully.
7. Mail Delivery help file link is now updated to the valid link.

Bug Fixes:

1. Optimization changes are now added to the Service Desk table.
2. Adding a package to a subscriber now considers the user restriction settings of its package item.
3. Tax is now applied correctly for multiple percent-based items source.
4. Child payment is now added on posting payment via the Receive Payment popup.
5. “Field is null” error is now fixed on updating eCheck data by removing the existing eCheck details and re-adding new eCheck details.
6. Removing the last device of a subscriber no longer displays the “Op is not defined” error.
7. SMS and Customer Portal Message options are now removed for triggered templates since it is not yet supported.
8. Enable Inline Editing option for table is now disabled if no applicable column is displayed.
9. Enable Flexible billing options label and tooltip under Invoicing settings is now corrected.
10. Tooltip containing the log content is now available for subscriber logs.
11. The tooltip on adding attachments on Add New Ticket now displays “Ticket needs to be added before uploading attachments.” instead of “This feature is restricted for your account.”.
12. “The following usernames did not have valid email addresses” label is no longer added in the confirmation email sent to ISPs if nothing is listed.

Bug Fixes:

1. Message window is now displayed properly on clicking Email/Message from the payment window.
2. Amount values are now aligned correctly in the Balance column under Transactions table.
3. Delegated-IPv6-Prefix-Pool custom attributes are now supported in the Network Authentication Settings under Packages settings.
4. The Save button in Subscriber Packages/Services view is now displayed properly for mobile.
5. Location ID field under Packages settings is now longer.
6. Adding or updating a card is now saving newly generated tokens consistently for subscribers of ISPs using Authorize.net merchant.

Bug Fix:

1. Sending to All Subscribers is now improved to retrieve subscribers correctly.

Bug Fixes:

1. Percentage-based item amount is now calculated correctly in the subscriber’s invoice if the item is added separately from the package.
2. Default appointment duration is now applied correctly in the initial Add Ticket view.
3. 30 or 31, depending on the selected month, are no longer considered invalid for hotspot service dates.
4. Adding or updating a device for a Hotspot service no longer causes service dates to change.
5. ID label is now added beside the customer ID in vPortal.
6. App User and source for vPortal login history in the subscriber log is now added correctly.
7. Minor optimization for the subscriber count query is now applied.

Improvement:

1. NACHA File Generator now displays the cut-off times and is now more consistent in the NACHA files exported and downloaded.
2. eCheck payment is now included in the NACHA file for subscribers who had their eCheck removed.
3. A NACHA file should now be generated every 4 PM on the current day.
4. Missing Revenue Per Access Controller Report is now available in IRM.
5. Payment Intents API is now supported for ISPs with non-SCA Stripe merchant.

Bug Fixes:

1. When removing an inventory item from equipment assigned to a subscriber, the inventory item’s location no longer points to the subscriber.
2. Location for unlinked PtP equipment can now be updated.
3. Several mobile view issues are now corrected.
4. Font size in the company header for PDF is now increased from 34px to 42px.
5. Setting package setup fee to 0.00 in UBO now updates the setup fee item correctly.
6. Deleted tickets are no longer included in the Install Revenue Projection Report.

Bug Fixes:

1. Error on moving service to another package is now fixed if the service is not viewed.
2. Delete card confirmation is no longer cut off in vPortal.

Bug Fix:

1. Changes for Google and Facebook login are now reverted until further notice.

Improvement:

1. Login via Google and Facebook is now available. User account integration needs to be set up to start.

   • In addition, enabling Multi-Factor Authentication (MFA) and Email Login notifications options are now available under Visp settings.

Bug Fixes:

1. Show FCC Broadband Facts labels option can now be updated even if signup is disabled for the ISP.
2. Updating the RPM Package Config ID to blank is now saved correctly.
3. Y and N are now the values for the Paper Invoice column and filter option.
4. Inactive packages set to bill on invoice day are no longer billed if ISP is set not to invoice inactive future-billed packages.

Bug Fixes:

1. Viewing a payment posted via PaydUp merchant in UBO no longer dislays an error prompt.
2. Colons and parenthesis symbols are now accepted in Address fields under the subscriber information.
3. Inactive packages set to bill on invoice day are no longer billed if ISP is set not to invoice inactive future-billed packages.

Minor Improvement:

1. 608 to 610 options are now available in the RPM Package Config ID options list.

Bug Fixes:

1. Filtered Service Desk list is now exported correctly to CSV.
2. Upcoming invoice items now follow changes in the subscriber’s tax setting.
3. Error on saving blank IPPay terminal ID for an inactive merchant is now fixed.
4. Missing invoice breakdown is now displayed in vportal signup for ISPs with activated PaydUp merchant.
5. Package name is now correctly displayed on the FCC nutrition labels of the vPortal Upgrade page.
6. Pay & SignUP button for captive vportal is now working as expected.
7. “Check balance” SMS auto-response now returns the active subscriber’s balance if the number matches both an active and prospect subscriber.

Bug Fixes:

1. Error displayed after clicking on the searched word is now fixed.
2. Details column is now included in exporting Custom Notes Report to CSV.
3. Unsaved changes prompt on updating Options settings of an item no longer displays if all changes are saved successfully.
4. Error that prevents going to the “Create an Online Account” portion of the vPortal signup is now fixed.

Bug Fixes:

1. Next invoice date displayed for the next term on adding a package now displays the next future invoice date correctly instead of a date that has already passed.
2. Multi MAC of Internet devices are now displayed correctly in the Subscribed Packages in Ticket Summary.
3. Ambiguous column ‘customer_id’ error on querying tickets is now fixed.
4. filtrd.push not a function error on Edit Internet Device is now fixed.
5. undefined e.values.linked_equipment error on adding Internet device is now fixed.
6. Snapshot settings are now removed for the NACHA File Generator since it is not supported.

Bug Fix:

1. vPortal payments posted via NACHA merchant are now retrieved correctly in the NACHA File Generator.

Minor Improvement:

1. Adding ticket tasks now adds the history log to the ticket activity instead of the general ISP logs.

Bug Fixes:

1. Custom pricing is now retained on reactivating a hibernated package that has yet to start billing.
2. Tickets assigned to deactivated users are now displayed in the Unassigned technician filtered list in Service Desk.
3. Code cleanup is now done to lessen the random auto-reloading in Service Desk.
4. Sending mass email to All Subscribers now retrieves subscribers more accurately.

Bug Fixes:

1. Card input error for vPortal top-up is now corrected for ISPs using the PaydUp merchant.
2. Topup invoice is now generated on successful topup payment for ISPs using the PaydUp merchant.
3. New Credit Memo option is now correctly connected to the Post Credit/Debit Memos user right.
4. Colons and parenthesis symbols are now accepted in Address fields under the subscriber information.
5. “Cannot read property ‘forEach’ of null” error on loading of available equipment for subscriber assignment.
6. Clicking the Download button under the vPortal FCC Broadband Facts now generates a CSV file for download.

Improvement:

1. Access Points Report is now available under the Equipment category.
2. Equipment merge fields for ticket templates are now supported for IRM-enabled ISPs.
3. Authentication by serial number is now supported, where serial number alone can be used for RADIUS authentication of devices without the need to input a username/password.
4. FCC Labels are now available for display in the vPortal online sign-up and account manager if the setting is enabled.
5. Options for adding an item under a Credit Memo now only displays existing items assigned to the subscriber.
6. eCheck Payments via NACHA report is now renamed to NACHA File Generator.
   • NACHA report now displays the current day as the default date range instead of the current month.
   • Last File Generated column in the report now replaces the Processed column in the NACHA generator.
7. Subscriber logs are now added with the NACHA file name once it is generated for the subscriber payment.

Bug Fixes:

1. Searching for any MAC Address under an equipment now displays results on assigning equipment to a subscriber.
2. If Agent-Remote-Id is identified as a MAC address, RADIUS now considers the authentication as Option82 instead of a Serial number authentication.
3. Time computation for DHCP usage report is now calculated correctly.
4. Zero purchase price no longer causes an error on adding IRM inventory.
5. Confusing credit memo Create New and Cancel behaviors are now corrected.
6. Successful adding of credit memo now displays success labels correctly.
7. UI issues in Settings with alignment and editable display for uneditable fields are now fixed.
8. Some mobile issues are now corrected for the Dashboard page.
9. Confusing UI behaviors with Service Desk buttons are now corrected.
10. Adding a new ticket no longer resets the Technician filter selected for Service Desk page.
11. Searching for subscribers now displays a more accurate result.
12. Posting an eCheck payment via NACHA now saves the Account Number view correctly.
13. “Include deleted subscribers” option is now detected correctly in the Income By Account Report.
14. Paper invoice threshold comparison is now updated from less than or equal to the subscriber balance to only less than the subscriber balance.
15. Amount due in signup is now displayed correctly for packages with the apostrophe(‘) symbol.

Bug Fixes:

1. Bill lat and long are now used to set Avalara Tax if the billing address is undetected.
2. Tax error in QBO sync is now fixed.
3. Site error in generating snapshot for Usage Report is now fixed.
4. Active Scheduled count in Dashboard is now consistent with the Tickets reports where tickets of deleted subscribers are no longer included in the count.

Minor Improvement:

1. Current Status column is now added in the Subscriber with Recurring Line Items Report.

Bug Fix:

1. Items without assigned account codes in the Income By Account Report now displays invoice items even if their main item is already deleted via settings.

Bug Fixes:

1. Sending to All Subscribers no longer displays the “subscriber has no Billing/Technical/Marketing email” error if existing subscribers have saved email addresses.
2. Select/Deselect All is now working as expected on Transfer IRM Equipment under Infrastructure Locations for those with disabled rows.
3. “MESSAGE.integrations” error is now fixed on activating messaging service.
4. Suspended alert notice in vPortal is now displayed only if DHCP setting is enabled.
5. Adding a new subscriber no longer has a display delay on checking in the Subscribers table.
6. Voided invoices are no longer displayed in the Statement PDF access via the Visp app which is consistent with the behavior in UBO.

Bug Fixes:

1. TypeError issues on updating data in several areas in the app are now fixed.
2. Clicking on a custom invoice item, with the enabled editable setting, now displays an editable field for description and price.
3. Invalid Date Format error on adding a new item is now fixed.
4. mac_address schema TypeError on saving IP address in Internet devices is now fixed.
5. Transferring IRM equipment to another location is now saved properly.

Bug Fix:

1. Expected type int error on adding or updating equipment data for ISPs with enabled IRM is now fixed.

Bug Fix:

1. Deleting a subscriber or selecting an auto-delete option now displays reminders that match the selected equipment global setting.

Bug Fixes:

1. For ISPs with enabled zip verification, 0.00 card authorization hold on posting payment is no longer encountered for Authorize.net merchant.
2. Subscriber no longer randomly disappears on clicking from a filtered list.

Bug Fixes:

1. Archiving a subscriber or selecting an auto-delete option now displays reminders that match the selected equipment global setting.
2. “Delete packages but leave equipment assigned until it is recovered” option under Equipment settings is now followed for ISPs with IRM enabled.
3. Auto-Hibernate at the end of term is now displayed correctly in a subscriber package’s Package Auto Action settings.
4. Updating the address of a subscriber with Avalara-integrated items now calculates tax correctly in the invoice.
5. Balance due is now displayed correctly for future-dated invoices.
6. Move Service under Subscriebr Packages is now optimized.

Minor Improvement:

1. Top-up amount is now disabled if the Require payment on top-up purchase option is checked.
2. The limit for Company ID Number (Batch header) field in NACHA settings is now increased from 9 digits to 12 digits.

Bug Fixes:

1. Notes with < and > symbols can now be viewed without errors.
2. First-selected filter condition now reloads the Subscribers table to display filter results.
3. Payment on top-up page no longer includes the pending balance of the subscriber.

Minor Improvement:

1. The Credits and Debits fields for the mini-statement display in the invoice have been removed for simplification. In addition, the Default Total Balance Due Date setting now only includes the invoice mini-statement checkbox/toggle.
2. UI standardization is now applied to components on the Maps page.

Bug Fixes:

1. Deleted IRM equipment are no longer displayed in the Inventory Report.
2. Several polish items were posted for IRM and Ticket features.

Minor Improvement:

1. The Credits and Debits fields for the mini-statement display in the invoice have been removed for simplification. In addition, the Default Total Balance Due Date setting now only includes the invoice mini-statement checkbox/toggle.

Bug Fixes:

1. Package whose package item is marked inactive in Visp app no longer displays in the available package list for adding in UBO.
2. Ticket summary is now automatically filled out on selecting a ticket type with saved Summary but no template content.

Minor Improvement:

1. If no First Name and Last Name are available, the subscriber company is now displayed in the Subscriber Name column of the Service Desk table and in the Subscriber field for Add/View Ticket.
2. Package label is now added to the top-up options in vPortal. In addition, the username is automatically selected if only 1 internet service is available for top-up.

Bug Fixes:

1. Sending a mass email to a filter now retrieves the filter conditions more accurately.
2. Custom items in quote are no longer auto-converted to invoice.
3. Changing parent payment distribution to an invoice containing child charges will no longer create another instance of payment to the child account.
4. Overpayment that distributes partially to a newly generated parent invoice with child charges no longer generates a payment to child accounts.
5. Phone number of the reporter is now saved correctly as the ticket contact number for tickets automatically created via SMS.

Minor Improvements:

1. Data entered in the Inventory or Equipment main search field is now duplicated into the subcategory search.
2. Search lock is now available for Infrastructure Location and Purchase Order for IRM.
3. Deleting a specific vendor contact is now available in the IRM vendor settings only if there are multiple contacts.
4. Copy button is now available for the ticket number on viewing a ticket.
5. Status options are now removed from the first package activation trigger.
6. History log is now added on saving messaging service changes.

Bug Fixes:

1. Map zooming is now displayed without showing multiple complete maps of continents.
2. Duplicate Source and Source Details fields are now removed from the Additional Information tab since both fields are already displayed in the Subscriber Info.
3. Avalara connection status is now displayed under the Avalara settings.
4. When a package is added with tag-along items to a subscriber and subscriber invoice, the auto-suspend setting of the tag-along item is now enabled by default and associated with its parent package. In addition, the Recurring Invoice Item settings checkbox and form are now disabled for a recurring tag-along item billed with its package.
5. Data Usage for free period is no longer displayed in the Subscriber Usage Report.
6. Check and close buttons are now available on updating the Description field of a credit memo item on adding.
7. Letter casing for Transactions table and misplaced icons in Templates are now cleaned up.
8. Subscriber payment tokens of ISPs using Oriental Bank merchant are no longer removed on updating card data.
9. CSV export for Sales Tax Liability Report is now displaying correctly.
10. eCheck auto-pay for NACHA merchant should now work as expected.

Bug Fixes:

1. Tax is now calculated correctly to display the correct Totals amount in the subscriber invoice view in the Visp app.
2. null for Charge.item_desc error is now fixed on setting Avalara tax in the upcoming invoice.
3. Null code error is now fixed on viewing a credit memo with a missing item code in the list of credit memo items.

Bug Fixes:

1. Adding a new card now saves the token correctly for ISPs using Paydup merchant.
2. Main Company column is no longer blank on exporting Service Desk list to CSV.
3. “Mark all as read“ is now restored under the Notifications tab.

Improvements:

1. Archiving a subscriber now queues the subscriber to have their payment data removed after 90 days of being archived.
2. Mapping theme fields on adding and updating is now consistent.
3. Smiley emoticon is now removed from the ‘Do not Pay’ message in PDF invoices for subscribers who are in auto-pay.

Bug Fixes:

1. On moving service to a new package, the default speed limit of the newly added/selected package will be applied automatically instead of the speed limit of the old package.
2. Save and Restore buttons in the ticket now saves the description changes even if the Ok button in the description is not clicked.
3. An upcoming custom item scheduled to generate on the invoice day of a subscriber no longer generates the custom item twice.
4. “Context creation failed: DI001” error on logging in for suspended ISPs is now fixed.
5. Successful refund for Paydup payment no longer displays an error in the app.
6. vPortal message now correctly displays based on the subscriber status.
7. Serveral format and font colors are now updated for consistency.

Minor Improvement:

1. Ticket summary is now automatically populated in UBO Add Ticket with the saved template summary of the selected ticket type.
2. Archiving a subscriber now queues the subscriber to have their saved payment data removed after 90 days of being archived.
3. Smiley emoticon is now removed from the ‘Do not Pay’ message in PDF invoices for subscribers who are in auto-pay.

Bug Fixes:

1. Missing behavior is now added for hibernate and reactivate in vPortal based on the “Allow subscribers to hibernate/reactivate this package on Account Manager” option under the package settings.
2. Additional conditions are now added to prevent posting an eCheck payment without any eCheck details in vPortal.
3. Additional conditions are now added to prevent duplicate posting of an eCheck payment via vPortal.
4. History log is now added on adding a quote via BoM and the option selected on converting BoM quote to invoice on resolving a ticket.
5. In the Add Credit Memo, the description of a credit memo item can now be edited.

Minor Improvement:

1. Password field type is now used in the Reset password fields.

Bug Fixes:

1. Upcoming invoice now displays term dates correctly for newly added packages that has yet to start billing.
2. Typing in the Serial No. field in IRM now automatically changes type letters to uppercase.
3. Removing Internet devices are now allowed for devices that were added more than the maximum available limit.
4. Searching customers now returns subscriber results correctly for ISPs with more than 10,000 subscribers.

Bug Fixes:

1. Item set to be generated on package hibernation now displays correctly in the upcoming invoice preview.
2. Custom item description is now displayed correctly in the upcoming invoice.
3. Subscriber passwords can now be viewed if the “View Password & Emails” user right is checked, even if the “Edit Subscribers” right is unchecked.
4. Invalid inputs error in loading the Usage Report for Internet Service is now fixed.
5. For ISPs with Email messaging service enabled, newly signed-up subscribers can now receive messages emailed to them.
6. Assigned equipment can now be deleted successfully for an ISP without any existing sub-location.

Bug Fixes:

1. Confirm and Cancel buttons no longer overlap the amount field on updating the rate of invoice or credit memo items that allow custom rates.
2. Email address retrieval is now improved to avoid subscribers not receiving the scheduled email template.
3. Empty or blank email messages can now be sent to subscribers.
4. Auto-pay for Authorize.net now retrieves tokens correctly to avoid the “Credit card number is required” error for subscribers with a stored credit card.
5. Empty Model total summary is now removed in the exported CSV of the eCheck payments via NACHA report.
6. Default Visp logo is no longer displayed in the vPortal Invoice view for ISPs without an uploaded logo.
7. Arrows in vPortal menus are now removed since they were not part of its design.

Improvement:

1. Credit memo is now redesigned for more effortless adding of credit to the statements.
2. vPortal changes:
   • Payment and Tax columns have been removed.
   • Amount Due column has been renamed to Amount.
   • Payment amount is now included in the Amount column as a negative amount.
   • Negative amount in the Amount column is displayed in red for clarity.

Bug Fixes:

1. Several UI fields and alignments are now improved and standardized.
2. IP updates from RADIUS are now logged without spamming the history logs.
3. Amount due with decimal numbers is now retrieved correctly for auto-retry payment attempts.
4. Rounding off for invoice total checker is now corrected to match with the payment distribution total charges.

Bug Fixes:

1. eCheck subscribers via NACHA report is now renamed to eCheck payments via NACHA report.
2. eCheck payments via NACHA report now include all eCheck payments posted using the NACHA gateway, even if the subscriber does not have eCheck as the default payment method.
3. eCheck payment will no longer be posted successfully in vPortal if no eCheck details are entered for the activated NACHA gateway.

Bug Fixes:

1. Invoice distribution list no longer displays another subscriber’s invoices on posting a payment for different subscribers.
2. Item with zero pricing and custom price enabled is now available in Add Item options for an invoice.
3. Zero custom pricing for paper Invoice fee can now be saved.
4. Paper invoice fee is now displayed correctly in the upcoming invoice for non-monthly subscribers.
5. Tickets data are now included in the CSV on exporting kanban view to CSV.
6. App user is now displayed correctly in the Group By totals summary on loading the Payments Received Report.

Bug Fixes:

1. Custom price for tag-along item is now applied to future invoice if the option is selected.
2. Ticket view is no longer reloaded while editing if another user updates a different ticket.
3. Default sorting in subscriber logs is now working correctly.

Bug Fix:

1. Optimization changes are now posted to avoid crash issues caused by the out-of-memory error.

Bug Fixes:

1. Random undefined name error is now fixed on clicking an equipment under an Infrastructure location.
2. Price field of a subscriber package invoice item with a custom price is now disabled if custom pricing is disabled.
3. eCheck option is now available in Pay My Bill if eCheck is allowed in vPortal Account Manager even if the subscriber does not have eCheck on file. It will display the link to the Payment Information page to add a new eCheck.

Minor Improvement:

1. Ticket Failure Report is now available under Tickets and Schedule category and displays the responses on tickets that have been tagged either as FAILED or CLOSED.

Bug Fixes:

1. ? symbol no longer gets added on adding an image to the message template.
2. Missing sites and subscriber markers are now displaying on the Map page for ISPs using the legacy equipment.

Bug Fixes:

1. Deleting a subscriber in the Visp app now logs the subscriber package in the Cancellation Surevey Report.
2. Merchant processing option user right behavior is now working as expected in the Visp app.
3. Custom invoice items with auto-suspend options linked to the parent package are now displayed correctly in the upcoming invoice.
4. Error is now fixed on loading My Visp if the Export to CSV right is disabled.
5. Invoice item price field is now editable for items with auto-suspend settings linked to a package if custom pricing is enabled.

Bug Fixes:

1. Selecting custom ticket status on adding a ticket no longer changes it to Open once the ticket is created.
2. For subscribers of ISPs with Stripe SCA enabled, entering a card in Pay My Bill is now removed and will have a link to the Payment Information page to prevent cards from not being added to their subscriber data.

Minor Improvement:

1. IRM equipment can now be deleted from any location.

Bug Fixes:

1. Unsuspending a package no longer generates prorate charges that cover an unreversed existing month.
2. Scheduled email templates are now improved to send to filtered subscribers more accurately.
3. Setting up a credit card fee for PaydUp merchant can now be saved successfully.
4. Transactions table is now automatically updated after a successful package change – credit memos, if applicable, from the package change process are now automatically displayed.
5. When the invoice item from the child account gets reversed through a credit memo because of package deletion, the corresponding invoice item in the parent account is now reversed with a credit memo, as well.
6. Upcoming invoice now shows the correct number of tag-along items based on the package’s status and the item and ISP invoicing settings.
7. The package deletion prompt is now skipped when the user attempts to delete the set-up fee.
8. The Change Prompt is now displayed as expected when the user attempts to delete a recurring custom-type or equipment-type tag-along item.
9. Recurring custom item now shows the correct dates in the preview mode when attempting to add the item to the invoice.
10. Text can now be pasted via right-click in Qualify map.
11. Multiple popups are no longer displayed upon right-clicking the map.
12. ‘Location’ is now populated correctly under the Inventory item and user can now update the location even when it is assigned to Subscriber.

Bug Fixes:

1. Adding and updating of MAC Address in vPortal is now working as expected.
2. Contact details for unactivated services in vPortal now use the data entered Contact Us under Brandable Portal settings.

Minor Improvement:

1. Price field of a subscriber package with a custom price is now disabled if custom pricing is disabled.
2. ISP History log is now added on sending a mass email template indicating the filter and number of subscribers sent.

Minor Improvement:

1. Service End Date is now displayed as the “Paid until” date in the Account Manager for activated hotspot service.
2. Price field of a subscriber package with a custom price is now disabled if custom pricing is disabled.
3. ISP History log is now added on sending a mass email template indicating the filter and number of subscribers sent.

Bug Fixes:

1. Typing a Source Detail already in the list of options no longer causes an error on adding the subscriber.
2. Time in the ticket history log and calendar view now displays consistently with the scheduled ticket time.
3. Ticket from email is now linked to an inactive subscriber that matches the email as long as there are no other active subscribers with the same email.

Bug Fixes:

1. Taxes calculated via Avalara are now displayed correctly in the upcoming invoice of a subscriber and in the vPortal signup.
2. Avalara-configured tax for invoice items is now generated correctly for recurring invoices.
3. Recurring invoice generation now retrieves the latest customer address location and manual changes made when calculating Avalara tax.
4. Additional conditions for sending mass email templates are now added to avoid multiple sending of the same template by the same app user using the same session instance to the subscriber on the same day.
5. If tax charges are set to be displayed in the invoice and the tax label is blank, the “Taxes Breakdown” label is now replaced with “Tax Breakdown” in the subscriber invoice.
6. Packages on signup are now displayed and add/edit card button is now clickable in vPortal for ISPs with activated Authorize.net merchant.

Minor Improvement:

1. Custom Fields 1 to 4 are now available for Payments Received (Date Bound) and Payments Received 2 (Date Bound) reports. By default, these columns are hidden.

Bug Fixes:

1. Clicking on Other Item under the Credit Memo now displays the list of items that can be added.
2. Deleted subscribers option is now working correctly in the Billing History report.
3. If ISP has no merchant setup or no activated merchant, adding/updating cards and posting payments in vPortal are now disabled.

Bug Fixes:

1. “Automatically unsuspend” checkbox option is now added to the subscriber history log on posting a payment for a suspended subscriber.
2. Null first name error on viewing an infrastructure location is now fixed for ISPs with IRM enabled.
3. Error on adding a new custom item to an upcoming invoice is now fixed.
4. Tab character in zip code is now trimmed on populating ticket address to avoid errors on saving the ticket.
5. Time changes for mass email template schedule are now saved correctly.
6. Date and time view is now correctly displayed for periods with daylight savings on and off.
7. Updating a password of an activated email service in vPortal is now saved correctly.

Bug Fixes:

1. Email to reset password is no longer sent on first package activation if the “Any subscriber whose package is first activated” trigger is disabled.
2. Report access in Visp app is no longer connected to the Edit ISP Information user right.
3. Removing the selected automation option of a FEE item can now be saved successfully.
4. FCC subscription now supports low speed with decimals.
5. The effective date shown in the generated NACHA file will be one business day (instead of eight days) from the payment posting date.

Minor Improvement:

1. Payment Method column is now available in the Payment Distribution Report.

Bug Fixes:

1. Deleting a ticket now syncs to different instances of the Visp app.
2. Adding a child IRM equipment no longer displays a network error.
3. February charges are now generated correctly for subscribers with invoice day set to Last and term start day set to 28.
4. Missing behavior to not create an invoice on signup is now restored if the “invoice package on signup” setting is not enabled.

Minor Improvement:

1. Optimization is now added to load email template list faster under the Email Templates option on right-clicking a subscriber.

Bug Fixes:

1. Updating a zip/postal code of a subscriber with errors in equipment address now allows saving.
2. Date custom field is now saved in YYYY-MM-DD format, similar to Visp app, to allow proper sorting.
3. Entering a credit card in the Receive Payment is now disabled in UBO for ISPs using the PaydUp gateway.

Improvement:

1. Automatic sending of reset password is now removed on activating the first package. In addition, “Any Subscriber whose package is first activated” trigger is now available which if activated, will now send an email template on the first activation of a subscribed package.

Bug Fix:

1. Recurring line items should now be generated correctly after changing the billing cycle.

Bug Fixes:

1. Entering a symbol for Source Details now displays a validation error on adding/updating a subscriber.
2. Ticket details are now displayed without errors in vPortal.
3. Tax setting changes can now be saved when entering a tax criteria value that is not in the suggested options.
4. Error is now fixed on clicking on IP Management settings without clicking on other settings.
5. Last under any billing days column is now displayed correctly on exporting the Subscribers table to CSV.
6. Undefined Template name error on saving triggered template changes is now fixed.

Bug Fixes:

1. Random 403 error causing new signups to not create subscribers is now fixed.
2. Duplicate error is now fixed on adding a new IRM infrastructure location with the same name as a deleted location.

Bug Fixes:

1. Access Controller query that is causing high memory usage is now optimized.
2. Default values are now added for map variables to avoid errors accessing the Map page.
3. Blank Automation Profile no longer causes an error on adding new Inventory Profile.
4. Recently saved template name change no longer reverts to the previous name on updating the message template.
5. Blank email address in NACHA notification settings no longer allows saving.
6. Typing in the comment area of the NPS no longer randomly exits the comment box.
7. Additional checkers are now integrated into the connection between vPortal and Stripe to smoothly post a successful payment.
8. Delete button is now displayed consistently in the prompt on removing a card in vPortal.
9. Payments to the child accounts are now considered in the Accounts Receivable Aging Report.

Bug Fixes:

1. Default date descending sorting order for history logs is now restored.
2. Uncommon error that displays on deleting an item to zero invoice is now fixed.
3. Access Controller in the Subscribers table now matches the data correctly in the Internet Device for ISPs with IRM enabled.

Bug Fix:

1. Profile description is now displayed correctly in the coverage map image for ISPs with IRM disabled.

Bug Fixes:

1. For multi-ISP users, switching of ISPs is now working in mobile view.
2. Tooltip for docked items now displays text accordingly instead of the constant “10” text.
3. “Infrastructure” header is now labeled correctly in the docked item.
4. Profile description is now displayed correctly in the coverage map image for IRM-enabled ISPs.
5. Truncated data in the equipment view for IRM is now displayed fully either via a tooltip or area adjustment.
6. Sub-locations for IRM can now be removed if no equipment is assigned.

Bug Fixes:

1. Syntax error is now fixed on unassigning an LTE CPE not linked to an LTE SIM for IRM.
2. Status filter condition now displays results consistently for existing filters.

Bug Fix:

1. Delete and Bill To options are now enabled if Edit Open Invoices/Quotes right is checked for items in an upcoming invoice.

Bug Fixes:

1. Delete and Bill To options for an invoice item are now disabled, depending on invoice status, if “Edit Open Invoices/Quotes” or “Edit Closed Invoices user rights” are unchecked.
2. Invoice details are now displayed on viewing a selected invoice even with an Avalara error.
3. For multi-merchant ISPs, PaydUp is now detected as a merchant option on Add/Edit Card in Post Payment.

Bug Fixes:

1. Filter with card expiry conditions now filters the Subscribers table correctly. In addition, MM/yyyy and yyyy.MM formats are accepted as values for card expiry filter condition.
2. Tickets created via UBO are now synced to Visp.
3. IRM menu in the sidebar is now displayed based on the enabled modern user rights of the logged-in user.

Bug Fixes:

1. NACHA notify field in settings no longer adds a duplicate entry after adding and saving the form.
2. eCheck payments posted via NACHA merchant now displays eCheck, instead of Other, as the payment method in the payment view and history logs.
3. Users are now able to manually generate NACHA files from NACHA payments.
4. Auto-pay for NACHA no longer processes payment for non-autopay subscribers.

Minor Improvement:

1. App User Rights report is now available under the Others category. It displays which legacy rights are enabled or disabled for a user.

Bug Fixes:

1. Billing History Report now uses the Customer ID in grouping instead of username.
2. vPortal link is now used for the Account Manager link in upgrade email sent to subscribers.
3. undefined invoiceTaxBreakdown error is now fixed on viewing invoices with more than hundreds amount.
4. API access for deleted ISPs is now restricted.

Bug Fixes:

1. Loading cursor is now displayed when the subscriber list is still being filtered on updating the filter conditions.
2. Selecting AND or OR in the filter window no longer reloads the list if there are no changes to the selected option.

Minor Improvement:

1. Maximum option for number of auto-pay retry times is now increased from 6 to 15.
2. Option for SmartSession timeout is now available on request.

Bug Fix:

1. undefined down_speed error on generating FCC is now fixed.

Bug Fixes:

1. Error in displaying the PDF view for invoices in vPortal is now fixed.
2. Missing Invoice details in vPortal Invoice View are now restored.
3. Error with Avalara is now fixed on viewing an upcoming invoice.

Minor Improvement:

1. Expiry Date column is now available in the Subscribers with Recurring Line Items Report.

Bug Fixes:

1. Blank option is now available for the Account dropdown for items in settings.
2. Setting a bill start date for a package that falls on the invoice day of a subscriber no longer generates the package item twice.
3. Sending of SMS template to subscribers is now optimized.
4. Several IP Management fixes are now posted.

Minor Improvement:

1. Improvements in service desk loading is now posted.

Bug Fixes:

1. Searching for MAC Address without colons now displays a result in the Add Equipment list for the subscriber.
2. Blank error on entering a new card on posting payment is now fixed.
3. Network error on saving scheduled action is now fixed.
4. Network error on saving a new template to a selected folder is now fixed.
5. Recurring flat rate for item setup in settings can now be saved.
6. Check for Service in vPortal signup now returns accurate coverage status on searching for an address within an AP range.
7. Cancel and close button are now working correctly on the Add new IP Pool window accessed via Edit Subnet under IP Management settings.

Improvement:

1. Purchase Order for IRM only gets emailed to a Vendor when the status is set to Ordered or Canceled.
2. Eye icon is now available for most password fields to toggle the typing display of text.
3. Option to delete IRM equipment from the Infrastructure Location is now available. The option will follow the deletion rules of the equipment.

Bug Fixes:

1. Invalid address error on clicking the ticket address pin is now fixed.
2. Totals for ISP Site Equipment Report are now included in the CSV export for ISPs with IRM enabled.
3. Missing identifier for newly added IRM equipment is now displayed correctly in the Map and Site Location list of equipment.
4. Funky issues in reports with equipment columns are now fixed for ISPs with IRM enabled.
5. Save is no longer clickable on adding a new IRM inventory without a serial number in the Add Inventory form.
6. Docked equipment are now highlighted in the table for IRM.

Bug Fixes:

1. Clicking on the eye icon no longer changes the mail subject to “Aland Islands”.
2. Missing asterisk is now added to indicate the required field for Routing No. on activating the NACHA merchant.
3. Adding a new Source option no longer sets the option as the default value for all subscribers who did not add any Source data.

Bug Fixes:

1. Changing subscriber tax no longer updates tax of non-taxable custom items.
2. Sending an email template is now working as expected and is no longer detected as sending an SMS.
3. Error on unassigning equipment is now fixed for ISPs who have IRM disabled.
4. Null email address error on activating a first package is now fixed.
5. In addition to the response text, PaydUp response code for approved transactions is now also checked on posting credit card payment.

Improvement:

1. Bulk equipment update is now available for IRM.
2. Option to download PDF for Purchase Order is now available for IRM.
3. Option is now available for the ISP to request a detailed break up or summary against bundled TS pair requests for Avalara.

Bug Fixes:

1. Creating a prospect no longer automatically sends a password reset email. Password reset email is now sent on package activation.
2. When clicking Message in the filter, the filter is now used on sending SMS without saving the template.
3. Several UI fixes for IRM are now posted to live.

Bug Fixes:

1. Error is now fixed on updating the email address of a subscriber for an ISP with RPM integration enabled.
2. Error is now fixed on sending an email template to a filter with a “within last x” condition.
3. PaydUp Approved response on auto-pay should now post payment correctly.

Bug Fix:

1. Error accessing Visp app in IOS devices is now fixed.

Bug Fixes:

1. Searching for Customer ID is now working as expected both in the main table and the ticket subscriber search.
2. Missing subscriber information in vPortal is now displaying correctly.
3. Source Details dropdown is no longer disabled if 0 is detected as a detail option on selecting a Source.
4. Timezone issue for Next Invoice Date is now fixed in the Projected Revenue Report
5. For ISPs with PaydUp as merchant, missing PaydUp Vault ID and Billing ID is now saved correctly for subscribers who signed up without making payment.
6. Token checkbox for echeck is now disabled if NACHA is set for processing eCheck payments of the subscriber.
7. Search for subscriber details is now working as expected. – Posted earlier Dec 5, 2022 8:31 AM PST
   

Minor Improvement:

1. Customer ID column is now available in the Assigned CPE Report.
2. Account Description column is now available in the Income By Account Report

Bug Fixes:

1. Payments processed via Stripe on vPortal are now posted as expected after the subscriber completes the authentication in the SCA page.
2. Blank eCheck type no longer causes an issue on posting eCheck payments.
3. Subscribers for UK ISPs are now displayed correctly for the New User Report.

Minor Improvement:

1. Standard decimal places for tax breakdown is now increased to a maximum of 6 digits.
2. Revenue Dashboard widget is now optimized to display data a little bit faster.
3. ID column is now removed from the Chart of Accounts to avoid confusion. In addition, Account ID column is now removed from the Income By Account Report.

Bug Fixes:

1. Address search in Ticket Service Contact is now similar to the address search on adding a new subscriber.
2. Email addresses added from TowerCoverage signups are now synced correctly.

Improvement:

1. NACHA trigger and report changes:
   • Nacha runs on autopay days and creates the report for download in the reports section.
   • Manual file generation is now removed from NACHA Report.
   • Report now only shows subscribers that have posted a payment via NACHA within the date range.
   • Option to download NACHA-generated files is now available for the specified dates.
   • Subscribers who have ACH and pay through a NACHA file are now batched to run the same day the payments are made.
   • eCheck Subscribers via NACHA (Date Bound) is now under Billing report category.
2. If Zip code option is enabled on payment, zip code support for Payment Express, Oriental Bank, and PlugNPay is now available.
3. Option to minimize Mail dock is now available.

Bug Fixes:

1. Deleted subscriber should no longer receive internet service.
2. Funky display for week view in ticket calendar for mobile is now fixed.
3. Minor UI fixes are now released.

Bug Fix:

1. | symbol in the email template no longer causes errors on renaming a template.

Minor Improvement:

1. Rate column is now added in Subscribers with Paper Invoice Enabled Report.

Bug Fixes:

1. Deleting a Hibernation Fee no longer shows the tag-along item prompt.
2. Equipment description is now displayed on the equipment list under the Subscribers dock for non-IRM enabled ISPs, similar to UBO.
3. Duplicate username error is now displayed when adding a user with a username that already exists.
4. x button in IRM search now clears the search results.
5. Error on loading ISP Site Location report is now fixed for IRM-enabled ISPs.

Improvement:

1. Invoices with negative total amount can no longer be saved.
2. Source and Source Details fields are now available in the Add Subscriber if the Marketing survey is enabled.
3. Ticket View editor buttons are now replaced with OK and Cancel.
4. Name field in Inventory and Equipment is now removed for ISPs with IRM enabled.
5. IRM is now partially optimized for ISPs with large data set.

Bug Fixes:

1. Daylight savings time issue with tickets is now fixed.
2. Bill To indicator is now displayed for custom items.
3. Bill To setup in the prorate item is now indicated in the custom item instance of the child account’s upcoming invoice.
4. Selected Emails radio button is now displayed correctly in the Upgrade Options under vPortal Internet Service settings.

Bug Fixes:

1. Adding a package with multiple tag-along items no longer causes multiple setup fees to be added.
2. Include service term dates option under Accounting Controls settings is now saved correctly.
3. Long item description is now wrapped so that it does not cut off the item price columns in the Packages & Invoices view.
4. Missing history on updating or saving report snapshot settings is now restored.
5. Assigned CPE Report is now loading data correctly for ISPs with IRM enabled.

Bug Fixes:

1. Grace option subscriber setting is now displayed correctly in Visp, similar to UBO.
2. Unnecessary text in the cancellation survey prompt is now removed.
3. History log is now added on sending SMS to subscribers.

Improvement:

1. Bing option is now available for Address Lookup API under Mapping settings. Only available in IRM.
2. Re-assignment back to an Infrastructure Location in IRM is now available for equipment assigned to a subscriber.

Bug Fixes:

1. Service desk count now matches the filtered results.
2. Outdated changes in Google Calendar are no longer synced to tickets.
3. When deleting one package from packages that are that grouped into one single item, the quantity in the upcoming invoice is now updated after removing the package
4. UI fixes were posted for different areas in the app including overlapping error messages, inconsistent layout, and label typos.

Bug Fixes:

1. Portal message can no longer be activated if the expiry date is expired.
2. History logs are now added to the ISP Logs when a portal message is auto-started, auto-expired, manually activated, or manually expired.
3. Subscribers can now be archived for ISPs with IP pool setup issues.
4. Save As for the ticket template no longer saves blank details for the newly created ticket template.
5. Error on merged tickets that prevents saving of ticket updates successfully is now fixed.

Improvement:

1. If Zip code option is enabled on payment, zip code support for ProPay and PaydUp is now available.

Bug Fixes:

1. Several fixes for new CRM and notification groups are now posted.

Minor Improvement:

1. Predictive text or autocorrect is now disabled in vPortal signup.

Bug Fixes:

1. Payment transaction numbers synced to QBO now have a prefix of AP instead of A which is assigned to invoice transactions.
2. Timezone is now applied correctly to the ticket message reply on receiving the reply.
3. Payments to the child accounts are now considered in the Amount Due report and Amount Due by Package Type report.
4. Negative total signup amount now adds the subscriber correctly if credit card is required.
5. Authorize.net profile is re-created if the record is not found on updating a card.

Minor Improvement:

1. Standard styling for Dock is now applied.
2. Bulk equipment transfer is now improved for easier selection of equipment for IRM-enabled ISPs.

Bug Fixes:

1. Qualify in Map Quick Check using coordinates no longer crashes.
2. Cannot read property ‘id’ of undefined error on viewing Transactions is now fixed.
3. Error on sending a ticket for CRM-enabled ISPS is now fixed.
4. Creating purchase order is now disabled if without a Vendor.
5. Invoice number search is now working correctly again in Visp.
6. Typing in the search field is now more consistent in the multi-brand search field.

Bug Fixes:

1. Additional checker is now added to avoid duplicate posting of payment using the same card and amount in vPortal.
2. Updating the user password in User settings no longer displays the “Missing current password” error and now successfully saves the modified password if both passwords match.
3. Deactivate button for TV service is now clickable if no changes need to be updated.
4. Tickets are now displayed consistently in the vPortal if enabled.

Improvements:

1. Invoice action buttons are now moved to the top area of the Packages & Services.
2. Password reset via vPortal is now available on adding a subscriber. On adding a new subscriber:
   • If the subscriber has an email address available, the Password and Verify fields are removed/hidden. After the subscriber is successfully added, a reset password link will be sent to the recorded email address which forwards the subscriber to the reset password page on vPortal when they click it.
   • If the subscriber’s email address is unavailable, the Password and Verify fields will be displayed and the user can choose to force a password reset when the subscriber logs in.
3. The option to require payment on signup is now available under the Package Options setting. By default, the option is checked.
   • If “Require payment on signup” is checked, nothing will change in the current signup.
   • If “Require payment on signup” is unchecked, no payment will be collected on signup.
4. Export to CSV is now available for IRM tables.
5. The tax breakdown for the Avalara tax amount is now grouped per Avalara tax item/category instead of being redundantly listed.
6. Users can now schedule a ticket to a past date (with a prompt to confirm if that’s what they want).

Bug Fixes:

1. Error causing the blinking Transactions view that prevents displaying of the invoice details of a subscriber is now fixed.
2. Current invoice is now viewable in the Packages & Invoices consistently.
3. Random error on sending scheduled emails to filtered subscribers is now fixed.
4. The dialog for the BOM is now displayed on resolving ticket.
5. Authentication options are now removed for AP-type equipment in IRM.
6. Inline editing is now working on the Inventory list for IRM.
7. Several UI fixes are now applied to the Visp app.

Bug Fixes:

1. Searching is now optimized to allow consistent results for different users and pagination settings.
2. Automated fees now follow the correct default tax settings.
3. Recurring invoice will now continue to generate and be sent even if the UBB is down.
4. All Subscribers filter is now retrieved consistently for sending scheduled email templates.

Minor Improvement:

1. Reports now have additional details: a timestamp on when the report was generated and the user who generated the report.
2. Message to use Visp app in generating FCC is now displayed in the FCC report generated in UBO.
3. Package Type column is now added to the Packages that an Account is Subscribed to reports.

Bug Fixes:

1. The Transactions table now highlights the correct invoice based on what’s currently displayed or viewed.
2. Percent-based (tag-along) items are now added to the correct subscriber item based on their item settings.
3. Failed SMS ticket message is now displayed as failed in the Messages tab of the ticket.
4. x button in the map subscriber popup now has a white background color to differentiate it from the popup.
5. Equipment assemblies count in IRM is now displayed correctly.

Minor Improvement:

1. Character limit for the Company ID Number of NACHA is now increased from 9 to 10.
2. Ticket History Report is now available under the Tickets and Schedule category. It will display all ticket activities within a given date range.

Bug Fixes:

1. New custom charge with more than 1 quantity is now grouped similarly to the grouping when adding an existing custom item to an invoice.
2. The IP causing the duplicate error is now displayed in the error message on saving Internet devices.
3. Final refund day is now being considered on refunding a subscriber payment.
4. If invoice day is the same as the day today, the Bill Start Date option for packages now considers next month for the next invoice day.

Minor Improvement:

1. FCC Subscription report is now generated in real-time.
2. Slow query on viewing an invoice with a tag-along item is now optimized.

Bug Fixes:

1. For ISPs with IRM enabled, ISP Site Equipment report now displays the complete list of site equipment and correct totals.
2. Data type options can now be selected on adding new metadata under an Equipment Profile for ISPs with IRM enabled.
3. AP filter condition is now working in search for ISPs with IRM disabled.
4. Updating cards and posting a payment no longer displays a blank error for subscribers with uncommon special characters in their password.

Improvement:

1. If Zip code option is enabled on payment, zip code support for Paypal, Authorize.net, and Elavon is now available.
2. Option to display marker popup on hover or click is now available under the Map tools.
3. Option to close all popups displayed on the Map is now available.
4. Latitude and Longitude fields are now available for updating in the Subscriber Contact Details.
5. The ITEM column is now available for displaying in the PDF invoice, both via the View PDF button and the Mass Mail cron script, if the “Show the ITEM column in the Invoice PDF” option is enabled under the Invoice Defaults setting,
6. When attempting to delete a package with tag-along items, users can now choose what action to take for each tag-along item.
7. When the subscriber uses the STOP/UNSTOP feature of Twilio to subscribe or unsubscribe, this action is now logged in the subscriber’s history.
8. Custom Filter fields now display the custom name of the custom field, if available.
9. Users can now update the Auto-pay Day of the subscriber even if the payment method is non-CC or non-eCheck.

Bug Fixes:

1. DHCP server should now always accept authentications even during accounting spikes.
2. When a user adds a custom item to a quote through Visp, it no longer generates the invoice automatically.
3. The Ticket Types field in the Alerts settings of the ticket type now shows the summary of the ticket type instead of its ID.
4. Archiving a customer now releases the IP in the IP Management list.
5. Add Notes/Tickets Attachments user right is now checked correctly on adding a ticket.
6. The creation, update, and deactivation of the Alias service now works as expected in the Visp app.
7. SMS history log is now added correctly, instead of displaying “email” always.

Bug Fixes:

1. Sending an email to a filter no longer displays “Boolean” error.
2. Dashboard setting no longer crashes on a missing column of the selected custom report.
3. Spelling is now corrected in the prompt that displays on unchecking the separate invoice option for multiple instances of the same package under Package Invoicing settings.

Improvement:

1. Users can now set a customer portal message template to auto-start or auto-expire on a specific date.
2. Users can now manually deactivate a customer portal message.
3. Updates to an active customer portal message are now cascaded to the alerts rows of the template.

Bug Fixes:

1. First invoice of a package is no longer billed on invoice day if the Bill Start Date is set to “On first authentication date”.
2. Assigning a mapping theme from a filter is now working as expected.
3. Bill of materials is now responsive to narrower screens.
4. Mark as read indicator is now removed from the Invoices notification.
5. Message is now displayed in the Dashboard if no widget is enabled.
6. Email address from activated Email service is now uneditable, similar to UBO.
7. Updating the type of equipment profile is now disabled if there are assigned equipment to the profile.
8. SKU field for the Inventory profile is now unique.

Bug Fixes:

1. Service Desk rights are now applied as expected on the app user’s Service Desk/CRM feature access.
2. Adding a new user with live support agent option checked now successfully adds the user successfully.
3. Missing doughnut custom widgets are now displayed on the Dashboard page.
4. Clicking Set Default in the cards list in vPortal Payment information page now correctly updates the default card.
5. & symbol is now displayed correctly in the CSV report export.

Bug Fix:

1. Sending an SMS no longer encounters an invalid error message.

Bug Fixes:

1. Package-type, Equipment-type, and Service-type items are now excluded from the Add Subscriber Item list if the subscriber has an unsupported billing cycle.
2. The upcoming invoice now shows the correct quantity for the package-type item of grouped packages based on the ISP’s package invoicing settings for suspended and inactive packages.
3. Adding a credit card to subscribers of SCA-enabled Stripe ISPs is working as expected.
4. Scheduled mass emails are now sent successfully for templates using filters that contain IRM conditions.
5. Deleting an item in an invoice no longer affects other subscribers.
6. Delay in displaying the saved option is now fixed on checking or unchecking the custom pricing for package option.

Bug Fixes:

1. Sending an email or SMS no longer displays the end of JSON output error for ISPs with activated SMS or Email messaging services.
2. Reactivating a hotspot service via vPortal now works as expected.
3. Additional security measures are now integrated into vPortal.

Improvements:

1. Performance and search optimizations are now implemented into the IRM page.
2. Setting menus are now grouped by category.
3. Subscriber Block Report is now available in the Visp app. Currently, it will only work for ISPs with enabled IRM.

Bug Fixes:

1. Ticket view no longer reloads on clicking in ticket text area.
2. Removing a custom Tax label now displays default “Taxes” label in the invoice PDFs.
3. Adding a new card on posting a payment no longer displays card expiry error unless the card added is expired.
4. Exporting filtered data by searching in reports is now working as expected.
5. Cable Modem Mac Address is now displayed in Add Equipment MAC Address column.
6. Assigned cable Modem is now listed in the assigned equipment list of a subscriber.
7. Boolean IRM data type now displays correctly in the equipment field.
8. ARPU Report Grouped by ISP location now loads without errors for ISPs with IRM enabled.
9. Default colors in map coverage are now displayed correctly.
10. Checkboxes and labels are now aligned correctly in most of the Visp app.
11. “Payment still due this month” under Revenue Dashboard is now relabeled to “Amount due this month”.

Bug Fixes:

1. Removing a custom Tax label now displays the default “Taxes” label in the invoice PDFs.
2. Extra logging is added when an error is encountered on adding cards.

Minor Improvement:

1. If the Other Website is selected in My Visp, the Other website domain is now used in the vPortal emails sent to the ISP.

Bug Fixes:

1. For ISPs with Stripe SCA enabled, card validations are now performed before sending the request to Stripe’s authentication page so expired cards are caught before actual payment processing.
2. Custom tax label is now displayed correctly in vPortal.

Bug Fixes:

1. For ISPs using SCA-enabled Stripe merchant, subscriber creation error after processing a payment in vPortal signup is now fixed.
2. Date error is now fixed in viewing IRM reports in Firefox.
3. Misleading errors in updating card expiry in vPortal are now fixed.

Minor Improvement:

1. Export to CSV in reports now exports all or searched data to CSV without the need to modify the show entries to All. It might still take some time for those with a lot of records. In addition, All option for show entries is now removed.

Bug Fixes:

1. Missing Summary and Ticket ID details are now restored in the Ticket PDF.

Minor Improvement:

1. History log added on adding an item to an existing or an upcoming invoice now contains more details.
2. Address 2 and Source Details are now included in the signup success email send to the ISP if fields are filled out on subscriber signup.
3. Type filters are now available in the Activity Report.

Bug Fixes:

1. When the subscriber’s billing cycle is unsupported by a custom item, the item is now excluded from the list of items that can be added to the subscriber’s invoice.
2. The bill start date is now set correctly for a recurring custom item that gets converted to a non-recurring one within an upcoming invoice.
3. The ticket assignee and schedule now sync properly on using the Sync Tickets button after making changes to the assignee and schedule of the ticket through the Google Calendar.
4. The ticket activity now shows the correct logs, including scenarios wherein the new calendar set for the ticket in Google Calendar is missing a corresponding app user in Visp.
5. Searched value in the Subscribers table no longer resets on changing the status filters.
6. Resized columns no longer reset on searching the subscriber main table.
7. App user is no longer blank for Payments Received Report with a one-day date range.
8. Address search is now improved to return more accurate addresses.
9. Verifying address on signup via Check for Service no longer locks in spinning and now allows user to click on the button to proceed to the next step.
10. Missing * symbol for required fields in signup is now added.

Improvement:

1. Purchase orders in IRM can now be sent automatically on creation to the saved vendor email.
2. Email type label is now displayed in the To field options.
3. FCC Deployment in Visp app is now improved to load data in real-time.
4. Ticket Arrival window and Due dates are now available in the ticket and the ticket type settings.

Bug Fixes:

1. Validation for the password field is now fixed for the My Profile settings.

Bug Fixes:

1. Email from the Independent Email service is now searchable in the Visp app.
2. Posting a payment no longer crashes for ISPs with an activated payment trigger and remote mail server as the mail delivery option.

Bug Fixes:

1. Selecting a suggested address for adding and updating infrastructure no longer crashes the app.
2. Saving updates for infrastructure location no longer displays the Name already exists.” error for unique names.
3. Email from the Independent Email service is now searchable in the Visp app.

Bug Fixes:

1. Zip code validation in vPortal is now improved for mobile phone browsers.
2. Password validation is now applied to the Reset password fields displayed in vPortal.
3. Signup button in vPortal now works as expected for those with only setup fee charges.
4. vPortal logo is no longer stretched on mobile devices.
5. Invalid input syntax for type numeric for Preseem is now fixed
6. Legacy user rights toggle is now working as expected.

Bug Fixes:

1. The spinning circle experienced by some users on signup is now fixed.
2. HTML format in merge fields is now cleaned up to display correctly on viewing a ticket.

Improvements:

1. Standard styling for Mail, Equipment, and IRM is now applied.
2. PaydUp merchant gateway is now available.
3. Invoice numbers are now available for search in the Subscribers table.
4. Vendor and Attributes for Network Authentication are now updated to dropdowns instead of fields.

Bug Fixes:

1. Site Location and Access Controller are now uneditable if there are Assigned IPs.
2. Smart session settings are now removed for AP-type equipment. It is only available for Router-type equipment.
3. Location search is now working in the Equipment tab.
4. Default ticket attachment labels are now generated correctly on adding a new ticket.
5. PDF and Zip file types can now be upload as ticket attachments.
6. Active filter buttons now have more contrast in the Subscribers table.
7. Clicking View All in Notifications now redirects to the Notifications page.
8. SMTP error details are now included in the history logs if sending email encountered errors via remote mail server.
9. The quantity of grouped packages is now updated correctly when merged via the invoicing script.
10. Invalid input syntax for type integer error for Preseem is now fixed

Bug Fixes:

1. Recently Opened reports list is now updated on opening reports via Visp app.
2. New line formatting is now retained in the SMS that is received by the subscriber.
3. Reactivating a package now generates the correct invoice item where it is linked to the package that was reactivated.
4. Date column in Logs now includes the current year and can now be sorted correctly.
5. Clicking Logs under Subscribers now displays default sorting for the Date Added column in descending order.
6. Fetching of ticket address coordinates is now moved from clicking on the ticket to only clicking the ticket address pin.
7. Clicking on the ticket address pin now docks the ticket on redirecting to the Map page.
8. Preventive measures are now added to the WiFi Capture page to prevent duplicate payment transactions

Minor Improvement:

1. Searching for Custom Field 1 to 4 now returns a subscriber when searching via the Receive Payment popup.

Bug Fixes:

1. Funky behavior where searching does not return any results is now fixed.
2. The prorated-term item of a recurring custom item now displays the correct date.
3. Popup glitch on resolving a ticket is now removed.
4. Payment distribution is now more accurate to prevent distribution to other subscribers.
5. Incorrect spelling for subscriber label in User rights and Invoicing settings is now corrected.

Bug Fixes:

1. Subscriber is now unsuspended after payment if the “Automatically unsuspend” option is checked, even if the payment’s date is back-dated, as long as the resulting balance due allows for automatic unsuspension.
2. Signup amount is no longer accepted if paid below the total amount due.
3. ISP timezone is now applied correctly to the created date detail added in the ticket content of an auto-generated ticket from email
4. ISP timezone is now applied to the Date Created column of the Outbound Deposit Report for newly created reports.
5. Account column is no longer required on saving a deposit report.
6. Check is now the default payment method on adding new subscribers, similar to UBO.
7. Searching email in the Subscribers table now returns the subscriber that matches the email.
8. Deleting a filter in the Visp app now adds an ISP history log and no longer deletes a filter that is being used in a mass email template.
9. Sending of mass email is now skipped if the To filter is not found.

Improvement:

1. Clicking on a subscriber address pin in the ticket service contact now redirects to the subscriber’s pin on the map page.
2. IRM Purchase Order report is now available under Reports list under Equipment category.
3. Users can now setup vPortal alert banner templates in the Messaging Templates and have them displayed in the vPortal for multiple subscribers. Editing and setting of expiration will be coming soon.

Bug Fixes:

1. Custom dashboard widgets with invalid data are now automatically hidden on displaying the Dashboard page.
2. Subscribers can now add credit card information in vPortal when opened through the Account Manager option of the Subscriber Menu.
3. Inconsistent rounding off on generating tax for invoices is now fixed.
4. Pie chart display going out of its box is now fixed on the Dashboard page.
5. Ticket settings toggle is now aligned correctly to its label.
6. Search is now removed in areas that are not needed.
7. Add Subscriber buttons are now adjusted to allow adding via mobile.
8. Infrastructure location must now have a unique name. 

Bug Fixes:

1. Number of invoices indicated in the Print House notification in Visp now matches the number sent to print house.
2. The number of available Saved filters in the search list now matches the displayed filter options in the dropdown list.
3. Payment distribution amount is now compared as numbers instead of string.
4. Display Tax in 2 decimal places checkbox is now displayed as checked for billing reports with the option since the behavior is already applied by default in the report.

Bug Fixes:

1. Payment window is now consistently displayed on viewing a posted credit card token payment.
2. Display Tax in 2 decimal places checkbox is now displayed as checked for billing reports with the option since the behavior is already applied by default in the report.

Minor Improvement:

1. Email field is now available in the User settings even if the user is not a technician.
2. Company is now included in the subscriber search in the Receive payment window.

Bug Fixes:

1. Users of suspended ISPs are now displayed with the suspended error message on login instead of the crash error.
2. Error is now fixed on accessing Internet Devices under a subscriber package.

Improvements:

1. Standard styling is now applied across tables in the Visp app.
2. Include suspended/hibernated and inactive checkboxes are now available in the Subscriber Address Report. By default, both options are checked since this is the current behavior of the report.
3. IRM values are now supported in filters.
4. vNMS graphs are now displaying live graphs.
5. Equipment from Visp is now synced to vNMS via the vNOC controller.
6. Auto package upgrade in vPortal is now available after setting up package upgrade groups in the packages vportal settings.

Bug Fixes:

1. Retrieving equipment data is now improved for IRM to avoid page loading errors.
2. Clicking on a My Visp invoice of a previous month now redirects correctly to the statement page of the selected month.
3. Blank contact name no longer prevents resolving or updating a ticket.
4. Unapplied payment amount no longer updates on processing a refund similar to UBO behavior.
5. Classic report column preferences no longer expire after two hours.
6. Package Revenue amount in the dashboard now matches the ARPU report.
7. Device Access Controller is now displayed even without IP management data.

Minor Improvement:

1. Internal type is now the default selected when adding ticket notes.
2. Billing History Report now has date display options: Invoice Date and Trans Date.
   •  By default, Trans Date is selected based on the current behavior. Selecting this option will display all the invoice items added within the selected date range.
   • Selecting the Invoice Date will display the invoice items based on the invoice date, not the date when the items were added.
3. Payment Distribution report is now available to display the list of invoices distributed by payments within the selected date range.
4. Payments Received Report now has a Group By dropdown with the following options: App User (default selected since this is the same as the current report behavior), Company, and Payment Method.

Bug Fixes:

1. Timezone is now displayed correctly on receiving an email reply from the customer in the ticket messaging.
2. Due date formula is now improved to accurately follow the invoice settings on adding a package to a subscriber.
3. Payment distribution amount calculation is now rounded to two decimal places for accurate distribution.
4. Duplicate commas are no longer added to the auto-filled address in the Ticket Service Contact details.
5. Inactive and Deleted subscribers are no longer included in the Revenue dashboard data related to ARPU report.
   •  Include inactive and deleted subscribers checkboxes are no longer checked by default for Average Revenue per User report.
6. Total Taxes amount in the Sales Tax Report is now calculated correctly for those tax breakdown amounts with more than one thousand.
7. Classic report column preferences are now saved correctly.

Minor Improvement:

1. Numbers are now allowed in the City field in UBO, similar to the Visp app.

Bug Fixes:

1. Upcoming invoice in Visp app now displays prorate item term dates correctly for those items added via UBO.
2. City value parsing from ticket contact address is now improved so that it displays correctly in UBO Ticket Manager. 

Minor Improvement:

1. Creating a subscriber ticket now includes all subscriber email addresses as ticket contact emails instead of just the technical email.

Bug Fixes:

1. Error on saving default package Internet speed limits is now fixed.
2. Updating email types now saves correctly instead of an endless loading.
3. Revenue amount for the ARPU report is now calculated correctly instead of just displaying the 1.00 amount. In addition, all options are now checked by default if the report is accessed via the Dashboard.
4. Duplicate Bill To invoice sub-description is now fixed.
5. Spaces in followers’ email addresses no longer cause errors on updating a ticket.
6. MAC Address can now be pasted in the MAC Address field on adding or updating Internet Devices.
7. If RPM integration is enabled, an error message is now displayed on activating a Cable service of a subscriber without equipment.

Minor Improvement:

1. Character validation is now added for the Return Tracking Number.
2. Add new subnet options now clickable under Access Controller.

Bug Fixes:

1. Opening the Visp invoice no longer displays an additional blank pop-up.
2. Additional polish fixes posted for IRM.

Minor Improvement:

1. Service Desk default date range is now based on the current date for those relative to today date range.

Bug Fixes:

1. Serial number of deleted equipment is now ignored when adding an IRM inventory.
2. TV service can now be activated even with a blank Set Top Box value.
3. For those with an activated recurring invoice is generated triggered template. the Balance merge field in the template now displays the correct balance for parent accounts with billed-to another items.
4. Text Paragraph-type custom field no longer has a character limit.
5. Payments posted via vPortal are no longer processed if ISP has no activated merchant.
6. My Visp currency now displays USD currency.

Bug Fixes:

1. Partial payment refund is now supported for Stripe.
2. “EMS_xxx.themes” does not exist error displayed on adding a subscriber is now fixed.
3. Voided payments and credit memos distribution are no longer included when checking for invoices available for payment distribution.
4. Complete list of MAC & IP is now displayed for the Assigned IP (Comma Separated) and Assigned Mac (Comma Separated) merge field when printing a ticket template.
5. Payment Details area in the Receipt PDF now displays formatting correctly for payments with long transaction IDs.
6. Advanced UI in vPortal is now hidden for activated Internet hotspot service if MAC is set to read-only and no devices are available.

Improvements:

1. Customer ID and Static IP column are now available in the Subscribers with ACTIVE Internet service report.
2. cnMaestroX is now available upon request.
3. For IRM-enabled ISPs:
   • Map theme settings is now available.
   • Displaying of Asset tag field is now based on the equipment setting.
   • Vendor deletion is now available.
   • IP address metadata field is no longer required on Add/Edit Equipment if not required in settings.
   • Equipment profile settings are now merged to the Inventory profile settings.

Bug Fixes:

1. Clicking Refresh on the Internet device with multi-MAC no longer reloads a static IP address.
2. Loading of a subscriber’s upcoming invoice is now optimized.
3. Fields in the package Provisioning settings now indicate invalid red lines by default if fields have values that are invalid.
4. Ticket created with a package info merge field for subscribers with fiber service now displays correctly.
5. IRM inventory can now be deleted without errors.
6. Deleted equipment is now ignored when checking duplicate IP and MAC addresses for IRM.

Bug Fixes:

1. Filtering subscribers table using the Access point condition now displays filter results correctly.
2. Searching with a number no longer causes an error.
3. Saving infrastructure site changes no longer causes a syntax error.
4. Ticket created via email from an email address used by multiple subscribers now tags the first active subscriber it finds.
5. When the ISP creates a Ticket-entity custom report via Report Builder, the count is now displayed correctly.
6. Service Ticket Assignee column in Report Builder results now displays the app user’s name instead of a numeric value.
7. Custom reports created via Report Builder can now be deleted as long as it is not connected to any widgets.
8. User table column and width preferences are now saved automatically within 3 seconds after change.
9. Advanced UI in vPortal is now hidden for activated Internet service if MAC is set to read-only and no devices are available.
10. Check for Service address in vPortal now defaults to the ISP’s address.
11. For SCA-enabled ISPs:
    • If the card used for online sign-up is non-SCA-supported and the sign-up encounters a duplicate username error, the payment processing is skipped.
    • If the card used for online sign-up is SCA-supported and the sign-up encounters a duplicate username error after the subscriber has already authorized the payment attempt, the payment will be automatically refunded.

Minor Improvement:

1. Network address is now required when creating a new IP Pool.

Bug Fixes:

1. Converting BoM to invoice no longer displays the null item instance error.
2. The error thrown on activating a Minerva IP TV service has been fixed.
3. Adding a nonrecurring item via subscriber invoice now saves the correct item price.
4. New user rights for Equipment Manager are now saved correctly to correctly display IRM.
5. Zero pricing package item for the subscriber cycle is now available for adding to the subscriber if the allow custom pricing is enabled.
6. Newly generated invoice total is now calculated first before checking the paper invoice balance threshold.
7. Clicking subreport links now display correctly for those records that are not found on the first page of the report.

Bug Fixes:

1. Percent-based Item option is now displayed and added correctly for non-monthly subscribers.
2. Deleting a single deposit report no longer crashes the Reports page.

Bug Fixes:

1. Card number manually added in the Receive Payment window no longer resets on checking or unchecking the Process Credit Card Payment now.
2. Floating dot tooltip no longer displays when hovering on the + Credit Card button or Card no. dropdown in receive payment.

Minor Improvement:

1. Paypal for vPortal settings is now rearranged in the Paypal merchant settings to avoid confusion.

Bug Fixes:

1. Subscriber is now added correctly after a successful sign-up using a non-SCA-supported card for an ISP that has their Stripe set to enforce SCA.
2. Null rate error no longer displaying on changing billing cycle or on loading items without a default price.
3. Changing the ticket type of an existing ticket no longer removes the ticket’s attachments.
4. Clicking Refresh on the Internet device no longer reloads a static IP address.
5. Missing details in the Average Revenue Per User Report (Grouped by ISP Site Location) snapshot is now back for new snapshots.
6. Error in revenue dashboard is now fixed if ISP has no existing subscriber invoice detected.
7. Paypal for vPortal settings is now rearranged in the Paypal merchant settings to avoid confusion.
8. MAC added from signup is now saved correctly and the device is now automatically authenticated.

Improvements:

1. NACHA payment gateway option is now available for eCheck.
2. Subscriber query is now optimized further.

Bug Fixes:

1. Duplicate error no longer displays on sending an email template to a subscriber.
2. Messaging code is now optimized to accurately retrieve the To field filter.
3. Updating the ticket schedule in the Visp app now adds a ticket history log with the scheduled date and time.
4. Canceling ticket schedule changes now resets to the original date correctly.
5. Cycle change note can now be removed from the invoice without the “Item price not found” error.
6. If no default merchant for credit card and eCheck is activated, the first merchant that was set up for the ISP is now automatically selected to process the payment.
7. Average Revenue per User Report now displays the total amount correctly for those with subscribers that have a revenue amount above thousands.

Bug Fixes:

1. Tickets are now synced correctly to the Visp calendar.
2. Tickets data results from the selected date range are now displaying consistently in the Service Desk List tab.
3. Updating eCheck account number no longer causes Canadian routing numbers to randomly subtract each other.

Minor Improvement:

1. Subscriber and Company columns are now available in the EFT Report, hidden by default.
2. When the ISP updates the speed limit of a customer, CoA update is now sent without the need to click the “Update Speed“ button.
3. Continuous optimization changes for loading subscribers and tickets.

Bug Fixes:

1. Loading of Map page no longer crashes for ISPs with more than 18 radial coverage.
2. Email with image in the content is now sent successfully to the subscribers.
3. Messaging no longer displays the “missing email” error on sending an email not from a message template to all subscribers with email addresses available.
4. Clicking on Email in subscriber invoice now defaults to Email messaging service since attachments are not available via SMS.
5. AR Report now displays correctly for ISPs with subprice items setup.
6. For those ISPs with IRM enabled, the Totals summary displayed in Billing History Summary Report is no longer duplicated. Also, the total summary is no longer missing and the date range is now displayed correctly on printing the report.
7. Missing changelog notification is now added correctly in the Visp app.

Minor Improvements:

1. Internal tab is now the default selected tab when accessing the Notes tab of the ticket.
2. Address 2 column is now available in the Equipment Assignment History Report.

Bug Fixes:

1. Clicking Post Payment for Paypal method in vPortal for Canadian ISPS now redirects correctly to the Paypal page to process the payment.
2. Batch upload in ticket attachments is now working as expected.
3. Newly added service no longer disappears on updating details before saving.
4. Tag-along items associated to a package are now displayed correctly in the upcoming invoice.
5. Field validation is now improved for IRM form fields.

Minor Improvements:

1. Image attachments in tickets are now auto-resized to display the complete image without the need for the scrollbar.
2. Account column is now available in the Invoice Item Group Report 1 & 2.
3. Custom Field 1 column is now available in the AR Aging Report.
4. Auto-retry columns are now available in the Autobill List report.
5. Apply button in Paper Invoice settings is now renamed to Activate All. Also, prompt now indicates the effect of clicking Activate All button.

Bug Fixes:

1. Clicking Post Payment button now works as expected in Canadian vPortal.
2. Loading of map components no longer causes Add Subscriber for some ISPs to display an error.
3. Sending to all subscribers is now improved to no longer display missing subscriber email error on sending if subscribers have email addresses.
4. Replace ticket content confirmation no longer displays when the newly selected ticket type does not have any template.
5. . symbol is no longer restricted in the password field when signing up via vPortal.
6. Simple queue attributes are no longer provided by Visp’s HyperRADIUS if the setting to set speed attributes in Mikrotik Simple Queues is disabled in the Internet Speed limits package settings.

Improvements:

1. Equipment-related settings are now grouped together in the Settings menu.
2. For those using IRM:
   • Vendor setting for IRM is now available as a separate setting under the Settings menu.
   • All tab is now available under infrastructure locations.
   • Map themes now have options to define layers and columns for map objects.
   • LTE SIM can now be linked to LTE CPE.
   •  Equipment can now be linked to Internet Device.
3. Total subscriber count query is now optimized.

Bug Fixes:

1. Adding Equipment Profile in IRM settings no longer displays an invalid error.
2. Payment Controls settings changes can now be saved even without a merchant.
3. Adding valid RADIUS attributes are now saved and displayed correctly in the Network Authentications settings of the package.
4. History log is now added in the ISP history when updating message templates in Visp.
5. Preseem integration error in retrieving IRM IP Address data is now fixed.

Bug Fix:

1. Calendar tab under Service Desk now displays ticket schedules correctly.

Bug Fixes:

1. Displaying of the reason returned from merchant processor for payment declined error is now restored.
2. Subscriber invoice is now generated correctly for non-monthly subscribers who signed up via vPortal.
3. Device Count for Internet devices now displays correctly for authenticated devices.
4. Add Device option for Internet service is now disabled only if existing subscriber devices have both MAC Address and IP Address fields blank.
5. Daylight Saving Time no longer causes ticket schedule to be an hour off compared to the Google Calendar entry.
6. Receive payment dialog accessed via Visp menu now displays without errors on initial display.
7. Funky behavior where a subscriber receives a statement pdf with a space in the file extension is now fixed.
8. Clicking View PDF for the outbound deposit report now displays the PDF in Chrome, instead of a blank page.

Bug Fixes:

1. For those using Stripe with SCA enforced, the duplicate vPortal payments issue when processing credit card payments using non-SCA-enforced cards is now fixed.
2. Packages column in subscribers table now sorts correctly.

Bug Fixes:

1. Saving changes in the Email messaging service settings now works as expected.
2. Saving auto-pay settings no longer checks activated merchant account settings.
3. Deleted equipment profiles are now ignored when checking to allow deleting an Inventory Profile.
4. Packages column in Subscribers table now sorts correctly.

Bug Fix:

1. Subscribers table is now loading data as expected.
2. Searching for subscribers is now working as expected.

Bug Fixes:

1. Full payment posted to the parent invoice with the child charges is now displayed correctly to the child account.
2. Credit cards can now be added successfully in the vPortal for Canadian ISPs.

Bug Fix:

1. Subscribers of ISPs using Stripe merchant should now be able to add credit cards and post payments via vPortal.

Improvements:

1. SCA changes for ISPs using Stripe merchant and has SCA enforced for Stripe:
   • Credit Card form in the Payment Options panel is now disabled for editing.
   • Users are now restricted from using Credit Card as the payment method when posting a payment.
   • When the subscriber attempts a credit card payment in vPortal Account Manager or online sign-up, they are now redirected to Stripe’s 3D Secure authentication page when applicable.
   • ISP can now set up and activate a triggered notification that will be automatically sent if a credit card payment attempt fails due to authentication or authorization requirements
2. In the Items Manager settings, users can now choose and re-order columns in the Items table and export table data to CSV.

Bug Fixes:

1. For ISPs using IRM, subscribers can now be archived even if the subscriber has no equipment.
2. The auto-pay script now correctly retrieves the merchant option for the ISP, even if there are erroneous earlier data.
3. Missing behavior where the bill start date is set to the subscriber’s next invoice day on successful vPortal subscriber signup is now restored for packages with “invoice the package” option unchecked.

Improvement:

1. SCA changes for ISPs using Stripe merchant and has SCA enforced for Stripe:
   • Credit Card form in the Billing Options tab is now disabled for editing.
   • Users are now restricted from using Credit Card as the payment method when posting a payment.

Bug Fix:

1. Exception no longer displays after receiving payment in UBO.

Bug Fixes:

1. Checking of “Activate package on signup” option is now restored after a subscriber successfully signs up via vPortal.
2. Users can now be added without errors if all required data are filled out.
3. Clicking on the Billing Options tab now displays content without the need to click on other tabs.

Improvements:

1. Elavon merchant payment processing is now available for eCheck payments.
2. The option to charge a fee to a subscriber when processing credit card payments is now available.
3. For IRM, the following are now available:
   • “Same Equipment Profile” option when adding multiple inventory
   • Option to remove an inventory
   • Bulk transfer to another infrastructure location
   • multiple inventory import via CSV
   • unassigning equipment on archiving subscriber option
   • equipment can now be viewed from the Items Manager

Bug Fixes:

1. Starting, pausing, or stopping the ticket timer no longer updates ticket details.
2. From field options of the Mass Message now retrieves email addresses correctly from the ISP.
3. Due setting set to 0 days after invoice date now works as expected for months with days below 30.
4. View Report link in the payment gateway’s drawer now opens the correct report.
5. Credit cards are now displayed properly in vPortal after successfully adding credit card information.
6. For vPortal signups with tag-along items, preview items and amounts are now showing the right data and subscriber’s status is now correctly set on successful sign-up (instead of being archived).

Bug Fixes:

1. “Profile ID” and “Payment ID” are now displayed correctly for subscribers of ISPs with Authorize.net as merchant.
2. Due setting set to 0 days after invoice date now works as expected for months with days below 30.

Minor Improvement:

1. Item Description column is now added to the subtable of Invoice Item Group Report 1 & 2.

Bug Fix:

1. Deleted Customers Report now displays subscriber list consistently based on the selected date range.

Minor Improvement:

1. AP name is now displayed in the Subscriber Equipment Info dock.

Bug Fixes:

1. Save is now clickable when making valid changes to My Visp payment settings.
2. When billing the full amount to another subscriber, the invoice amount billed now considers the full amount including the tax and no longer sets a tax to the billed to item.
3. ISP current balance is now retrieved correctly to avoid restriction in sending invoices to print house for ISPs with credit balance.
4. Selecting a vendor option under Inventory profiles settings is now working as expected.
5. ISPs from countries without a Zip/Postal Code field are now able to add subscribers.
6. IRM now displays correctly for multi-ISP users.

Bug Fixes:

1. Additional custom fields changes are now saved without displaying errors.
2. Error on creating default Site Profile is now fixed.
3. Subscriber email indicator is now correctly displayed in the Mass Message subscriber list preview.
4. For those ISPs with activated IRM, Check service in vPortal now works as expected.
5. Online status column is now only displayed for those ISPs with activated vNMS.

Bug Fix:

1. User is now able to enter captcha to proceed to the Google Calendar for those that have captcha issues.

Improvements:

1. Elavon merchant payment processing is now available for credit card payments.
2. Multi-gateway billing with different processors is now available.
3. For those with IRM activated, Saisei fields are now available for devices if Saisei is enabled.
4. Reports are now updated to display IRM data correctly.
5. Remove action for Infrastructure Profile and Contacts is now available.
6. vNMS notification is now available for setup.

Bug Fixes:

1. Viewing of packages settings no longer causes the app to crash.
2. Adding a new tax no longer displays an invalid error that prevents adding the tax successfully.
3. Deleting a subscriber with no equipment no longer adds a history log that indicated that equipment has been removed from the subscriber.
4. State dropdown options in vPortal are now consistent with that of Visp.
5. For those ISPs that support multi-language, eCheck option is now displayed for subscribers that have eCheck as their bill method.

Minor Improvement:

1. Generating of invoice numbers is now improved for more accuracy without causing deadlocks.

Bug Fixes:

1. Missing hibernate tooltip is now restored when hovering on the Hibernate button under the Subscriber Packages.
2. SMS keyword no longer checks whether the entered letters are uppercase or lowercase.
3. History log is now correctly added to the subscriber that the equipment was unassigned.

Minor Improvement:

1. Auto-pay translation for French PDFs are now improved.

Bug Fixes:

1. Subscriber data is now correctly displayed in the email content and invoice attached on sending an email that uses the Email messaging service.
2. Paypal payment method in vPortal is now based if the Paypal payment on vPortal is enabled and the Paypal payment option is enabled in the Merchant Account settings.
3. Saving CPE details no longer loads endlessly.
4. Tax column can now be sorted correctly in the Items table.
5. Accounts Receivable Report snapshot is now updated to display bill to parent charges without duplicates, similar to the report.

Bug Fixes:

1. The billed-to amount displayed in the child’s invoice item now displays the actual amount in the parent’s invoice item.
2. Adding a recurring custom item after making it non-recurring now gets added correctly to the subscriber invoice.
3. Auto-fill behavior of subscriber email and primary address in the ticket contact fields is now restored.
4. Changes that caused vPortal signups to display incorrect invoice preview, customer archived on signup, and amount paid is less than the amount due error is now reverted.

Minor Improvement:

1. Date format MM/DD/YYYY in PDFs generated in the Visp app can now be updated to display a format of YYYY/MM/DD via Forms settings.
2. UBO-QBO Balance Summary report snapshot is now available.
3. A French version of recover username email and reset password email is now automatically sent to a subscriber whose ISP has a language preference set to French or the subscriber’s language preference is set to French.
4. Statement PDF is now available in French for those subscribers who have a language preference set to French.
5. Deleted Customers Report now has an App User column which displays the name of the user who deleted the subscriber.

Bug Fixes:

1. Save button is now clickable after making changes to the subscriber username or password with no error.
2. Save button is now clickable in the Add New User form.
3. Scrolling through the tickets in kanban view no longer displays a glitch.
4. “Tax not found” error is now fixed when adding an item with a Use Subscriber Tax setting to a subscriber with no tax set.
5. Accounts Receivable Report is now updated to display bill to parent charges without duplicates. This means that parent accounts now only display what is billed to them without the charges from the child accounts. The invoice charged to the child accounts will display as a receivable from the child account.
6. Tag-along items are now added as expected on subscriber signup.
7. Activity Report total count now updates when searching.
8. State field is now uneditable field once the option is activated in DB.
9. LIVESUPPORT keyword is now hidden until the feature is released.

Improvement:

1. UI components are now upgraded to use the latest version.

Bug Fix:

1. MAC Address in IRM can now be searched consistently using the mac: prefix.

Bug Fixes:

1. Invoice number generation is now incremented more accurately to avoid duplicates.
2. Activating a paper invoice and selecting the option to add a paper invoice fee to the current open invoice now adds the fee to the current open invoice correctly.
3. Editable date option for the Total balance due as of date now considers the “Allow appusers to modify the Total Balance Due Date on individual invoices” option under Package Invoicing settings.
4. Searching MAC Address with or without colon symbols in subscribers the main table now returns consistent results.
5. Additional custom fields condition in filters no longer cause an error when viewing the filter or sending a mass email to the filter.
6. Parenthesis symbols are now allowed for the Company field in Visp and vPortal.

Bug Fixes:

1. Subscriber status in Map is now updated correctly on posting a payment or on clicking the subscriber pin.
2. Updating the expiration date of a recurring custom item that is yet to be billed no longer separates the item to another upcoming invoice.
3. Changes in filters done in UBO and Visp are now consistent with each other.

Minor Improvement:

1. Auto action script is now optimized to complete faster.
2. Logging into vPortal now redirects to the Pay My Bill page if the subscriber has a balance greater than 0.00.

Bug Fixes:

1. Bill To settings for a prorate item is now saved correctly.
2. Undefined blank error is now fixed when posting a payment after updating the eCheck data of a subscriber.
3. Updating item price to a non-zero amount now automatically enables the item to make it an available option to add to a subscriber.
4. Ticket email notification is now logged and sent successfully to the assignee email.
5. Sending an SMS to a selected filter now works as expected.
6. Paragraphs in message templates are now displayed correctly when sent via SMS.

Bug Fixes:

1. For those using IRM, Preseem API integration should now be able to pull the correct list of equipment of the ISP.
2. Phone types are now checked by default when creating a new SMS template or switching from Email to SMS.

Bug Fixes:

1. Add Note area is now consistently displayed even if there are already many ticket notes.
2. Updating a billing cycle price of a package item now updates the Add Package list of packages.
3. Single quote in ticket summary no longer causes an error when viewing the ticket summary PDF.

Minor Improvement:

1. Clicking the telephone link in the Ticket contact now has the option to call that number using an external app.

Bug Fixes:

1. When changing the message type in the Message Templates, Save is now required before sending.
2. Updating merchant settings no longer displays null id error.
3. Paypal Client ID and Secret are now marked as required if PayPal Payment on Account Manager and Signup Server is enabled.
4. Infrastructure locations are now filtered correctly on viewing IRM page.
5. Large amounts of inventory no longer causes the Infrastructure dock to break.

Bug Fixes:

1. For ISPs with enabled Email messaging service:
   • Sending an email with an invoice attachment is now sent as expected. In addition, history logs are now correctly added after an email is sent successfully
   • Sending an email template created in Visp app with an image in the body now sends successfully to the email recipient.
2. When the billing days settings of a subscriber are updated, invoicing of packages now considers the invoicing for suspended/inactive option.
3. Correct history logs are now added after saving updates to the Invoicing for Suspended/Inactive packages setting.
4. Automatic followers setting in Ticket type settings is now removed since this feature is yet to be worked on.

Bug Fixes:

1. Email template exist error is no longer displayed on sending an email directly to the subscriber.
2. Attachments are now sent successfully for templates with the current invoice or payment attachment.
3. Adding an invoice item with multiple quantities no longer displays the item separately.
4. Prorate after unsuspension is now labeled correctly in Visp.
5. Adding a recurring custom item to a new invoice without a prorate no longer displays an undefined id error.

Bug Fixes:

1. Custom Field settings are now displayed completely for new ISPs.
2. Deleted tax names can now be reused in the Taxes settings.
3. Usage report is now displayed for ISPs with activated IRM.
4. Report snapshot is now generated correctly for ISPs with activated IRM.
5. When a package is deleted or a device is removed, SmartSession is now disconnected.
6. UBO-QBO Synced Transaction Report is now optimized further to load faster.

Bug Fixes:

1. Templates with Custom Field and Package List merge fields are now saved correctly in Visp.
2. Adding a quote no longer displays the “Cannot read property ‘id’ of undefined” error.

Bug Fix:

1. Correct invoice charges are now generated on signup for those who are in flexible billing.

Bug Fix:

1. UBO-QBO Synced Transaction Report (Date Bound) is now optimized to load faster than before.

Minor Improvement:

1. Subscriber email and primary address are now auto-filled when adding a new ticket.

Bug Fixes:

1. Invoices that contain both a prorate and full-term invoice item are now displayed correctly.
2. User with unchecked View ISP Billing Info can no longer view Visp billing in My Visp settings.
3. eCheck with a hyphen is now accepted via the vPortal. It is now mimicking the logic from UBO and VISP.
4. Archiving a subscriber now hides the subscriber pin in the Map page.
5. Multi-brand Dashboard now only shows the Multi-brand Subscriber Lookup widget.
6. Tag-along percent item is now billed correctly on first billing of the subscriber.
7. Unit price and qty are now editable on creating a new purchase order.
8. Equipment field values like Equipment IP are now displayed correctly in the subscriber main table.

Improvements:

1. Users can now click on the “Change” button for a package to open the Change Package wizard. Through the Change Package wizard, users can now select the new package for the subscriber, configure how the billing will behave for both the old package’s and the new package’s terms.
2. Subscribers can now submit a ticket through SMS (via Twilio).
3. Purchase Order amount fields can now be updated.
4. For the Sales Tax Liability Report, the tax criterion totals summary now includes tax without tax criteria and now displays the tax name if no criteria are available.
5. Achilles integration is now available in Visp, by request, which allows you to track the real-time online status of your equipment.

Bug Fixes:

1. Invoice can now be added without errors using UBO.
2. View ISP Billing Info user right is no longer dependent on the Check Online Users right.
3. TypeError undefined toLowerCase exception in vPortal is now fixed.
4. Activated Fiber service details are now displayed correctly in vPortal

Bug Fixes:

1. The main item and the tag-along items are now grouped together correctly regardless of the quantity.
2. Spaces in postal code are now automatically trimmed on typing in the Post Code field in vPortal signup and account manager.
3. Locking out of Visp caused by non-payment conditions are now more consistent with that of UBO.
4. Updating subscriber package UBB settings are now saved without making it disabled.
5. Add eCheck in vPortal is now restored for those ISPs with option to allow adding and updating of eCheck in vPortal.

Minor Improvements:

1. Option to hide setup fee in upgrade page in vPortal is now available under Portal settings > Account Manager > Internet Service Settings.
2. Subscriber password value is now hidden in the HTML code when the “View Password & Emails“ permission is not allowed for the current app user.
3. City column header label in reports is now dynamically displayed based on the ISPs’ country.
4. ISL dropdown is now automatically set to GCI – Grand Cayman Island for ISPs on Cayman Island.

Bug Fixes:

1. Updating paper invoice fee description and rate in the Items setting now cascades changes to subscriber paper invoice default rate.
2.  Apply paper invoice prompt text is now updated to clearly state that the action will activate the default paper invoice option of the selected subscriber group.
3. BIll to item invoice date is now generated correctly to the parent subscriber invoice.
4. vPortal signup page now checks the exact location ID for hotspot packages.
5. Quote reversal items can now be deleted without errors.
6. Items table in settings is now updated after saving item price changes.

Bug Fixes:

1. PDF is now generated correctly based on subscriber’s language preference.
2. Blank statements list is now displayed in vPortal for those subscribers without any statements yet.
3. Some of the labels for French invoice PDF are now changed to lowercase.

Bug Fixes:

1. Email service suspended and reactivated in Visp now updates accordingly.
2. Updating speed limits for a hotspot service in the package settings no longer causes error that delays saving of changes.
3. ISP payment past due message is no longer displayed for a non-admin user.

Improvements:

1. Missing integrations for IRM are now added.
2. Subscriber Address Report is now available under the Subscribers category which contains the subscriber’s primary address, including coordinates, and the billing address.

Bug Fixes:

1. The billed-from-child item now always gets added to the same open invoice for the month if the Add the item to a new invoice option is unchecked.
2. Task, Custom Fields, and Attachments added to the ticket type template no longer go missing after several updates to other ticket type templates.
3. Searching coordinates in Map now displays the pin correctly.
4. Usage Report is now optimized to load faster.
5. ISP is now checked when adding or updating customer attachments and notes.
6. For those with Twilio enabled, users are now restricted from sending an empty SMS message.

Bug Fixes:

1. Package charges with a future bill start date that are set to bill to another subscriber are now generated correctly to the other subscriber.
2. Payment PDF format is now displayed correctly in Visp.
3. Subscriber history logs table are now displayed without errors.
4. Clicking on a history log now displays the log in the history prompt.

Bug Fix:

1. Payment Receipt PDF is now generated correctly without any incorrect duplicate entry.

Improvements:

1. Users can now view and click on the View Account Items button in the Account config drawer to open a report that lists all the items associated with it.
2. Option to enable Facebook Messenger is now available under Messaging Service settings. If enabled, subscribers can now link and unlink their accounts to their Facebook Messenger accounts through a process facilitated by the Messenger bot. After a successful link, the subscriber can now follow up on their existing tickets and add notes to them, as well as submit a new ticket.
3. ISP payment reinforcement is now integrated into the Visp app, similar to UBO.

Bug Fixes:

1. The Paid-by-Another calculations have been updated so that if the setting is “Bill full amount”, the final amount charged to the parent now takes into account the child item’s tax. In addition, if the setting is “Bill full amount” and the child’s item’s tax is updated, the parent’s item’s total amount is also updated.
2. Invoicing script now considers the non-taxable amount when generating the billed-from-child item to the parent.
3. The Status column in the Transactions pop-up now displays the correct status.
4. Last Modified column in subscriber history logs now displays the correct time.
5. Clicking the usage report link via vPortal now displays the usage report page without the invalid page error.
6. Multiple sessions of an IP Address are now displayed in the IP Search tool.

Bug Fixes:

1. Viewing a filter with Access Point condition now displays subscriber pins in the Map page.
2. Archiving a customer without entering a cancel survey answer no longer displays an error.
3. Scroll bar is now added to the filter view if the conditions list is too long.
4. Existing phone numbers of a subscriber are now autocompleted in the ticket contact details on adding a new ticket.
5. Authorize API Login ID validation is now decreased from 8 to 7 required characters.

Improvements:

1. Users can now choose to use the subscriber’s Primary address, Billing address, or the Associated Location of one of the subscriber’s packages as the ticket service address.
2. Data Accounting Exclusion Schedule settings are now available.
   • This allows ISPs to set periods to exempt Internet service accounting data from throttling and data limits during authentication.
   • This also extends to showing the custom usage periods in the subscriber usage reports.
   • DAE uses Data Accounting Service which now serves as the primary source of data usage info for the DAE-enabled packages.

Bug Fix:

1. Packages are now hibernated on the scheduled auto-hibernate even if the subscriber is suspended.

Bug Fixes:

1. Updating ticket time schedule now saves the correct time.
2. Refund is no longer restricted after 24 hours exactly from the payment date and time.
3. Payment distribution of voided payments or credit memos is no longer considered when displaying the invoice status on the subscriber Transactions table.
4. Bill to charge is now generated correctly in the parent invoice on clicking the BIll Parent button after re-enabling the Bill to feature.

Minor Improvement:

1. “On first authentication date“ is now available as a Bill Start Date field option for a legacy internet package that has yet to start billing. If the option is selected, the legacy internet package (that has yet to start billing) is now automatically billed on the same date that one of its internet services first authenticates.
2. Users or subscribers can now view the credit memo items in the credit memo, if available.
3. Multi-brand page is now available where users can view and search subscribers across multiple ISPs using the Multi-brand Dashboard widget.
4. Token checkbox is now available for eCheck Payment Option.

Bug Fixes:

1. Clicking on the search bar after selecting a filter no longer causes an error.
2. Searching in the Equipment page no longer causes the search to display an error.
3. Internal notes are no longer displayed in the ticket vportal view.
4. Cancellation survey field is now reset on archiving a subscriber.
5. Currency is now displayed in the Visp app PDF which matches the PDF that the subscriber receives.

Minor Improvement:

1. Simple Import Subscriber is now available under the Tools menu.

Bug Fixes:

1. Item price is now calculated correctly for non-recurring items upon adding to subscriber invoice.
2. Send button is now clickable in the Message Subscriber drawer on selecting to send an email template after viewing the Message Templates settings.
3. “Disable editing if a signature has been added to the ticket” option is now checked when disabling ticket components after adding a ticket signature.
4. Image alt, height, width, style HTML formatting is now displayed correctly in the Ticket template.
5. Date and time are now displayed based on the ISP’s timezone for the “Last login” tooltip of the subscriber Internet device latest authentication field.
6. Automatically unsuspend checkbox is now removed from posting a credit memo.
7. Funky currency is now removed from the Invoice table view.
8. Package name in subscriber table is no longer hidden when selecting a subscriber row.

Minor Improvement:

1. Cayman Island time zone is now added into the Time Zone dropdown.
2. Non-empty Custom Field can now be used to display as the Customer ID in subscriber PDFs, available by request.

Bug Fixes:

1. Stuck in loading issue on clicking the Retrieve from Minerva button has been fixed. The user is now able to retrieve an existing customer’s data as expected.
2. Token data is now populated as expected on adding a credit card for a subscriber of an ISP who is on Payment Express.
3. Viewing an independent email service of a subscriber no longer causes an app error.
4. Funky tax hover color in invoice view is now fixed.
5. When using UBO to hibernate a package, tax is now calculated correctly for the FEE item that is setup to be added on package hibernation.

Bug Fixes:

1. For ISPs on invoice-based billing, the default term dates of the newly added package now sync correctly with the existing term of existing packages.
2. Updating the ticket description no longer causes the funky cursor behavior.
3. For ISPs with OpenSRS enabled, deactivating an alias service now deactivates it in OpenSRS.
4. The link between the assigned LTE CPE and LTE SIM subscriber equipment is now removed on unassigning equipment from the subscriber.
5. Adding a new message template now displays the template fields correctly.

Minor Improvement:

1. IP settings under Equipment settings are now moved under Packages settings.

Bug Fixes:

1. Loading of subscribers in the map page no longer causes funky field in the Add Prospect drawer.
2. Saving changes to the “Display the current invoice by default upon viewing the Packages & Invoices tab” option under Payment settings no longer displays an error.
3. Email template indention is now considered on sending email to subscriber/s.
4. Service labels are now displayed correctly in the Subscriber Packages & Services.
5. Margins and button placement styling are now fixed for Edit Device and Add Alert drawers.

Minor Improvement:

1. View History colors are now consistent throughout the app.

Bug Fixes:

1. Clicking on ISP statement items now links to the correct portal.
2. Error on closing the Message Template drawer after saving updates is now fixed.

Bug Fixes:

1. Credit card expiration is now displayed correctly in the ISP Payment drawer.
2. Error on clicking Usage-based Billing under a subscriber’s Internet service is now fixed.
3. Error on clicking on the service label in Package settings is now fixed.
4. MAC Address and IP fields are now validated before allowing Save in Add/Edit Device.
5. Edit device for inactive Internet service is now disabled.

Bug Fix:

1. Removing the child invoice item in the parent account no longer causes the child invoice item to stop recurring.

Bug Fix:

1. Clicking Pay Now for non-US ISPs with the Credit Card method no longer causes an error.

Minor Improvement

1. eCheck option is now hidden for ISPs not located in the US.

Bug Fixes:

1. Next invoice date is now displayed correctly in the invoice item preview.
2. Auto-suspend option is now disabled for the Paper Invoice Fee invoice item.

Minor Improvement

1. eCheck option is now hidden for ISPs not located in the US.

Minor Improvement:

1. Standard styling changes for drawers are now applied to the Visp app, excluding Equipment and Mail drawers.

Bug Fixes:

1. Map pin changes are now saved without invalid errors.
2. Missing service action buttons in the Subscriber Packages/Services drawer are now displayed for tablet users.

Minor Improvement:

1. Check # and Money Order # are now displayed in the Statements PDF.

Bug Fixes:

1. Missing subscribers in Subscribers with Paper Invoice Fee Report are now displayed.
2. Variable rate price unit is now displayed as a required field in the item settings.
3. Enabling late fee setting now adds the correct ISP history log.

Minor Improvement:

1. Under Late Fee settings, default Invoice Item Description based on the selected software label is now added when saving the default add late fee setting and the invoice item description is blank.
2. Applying auto action settings now includes the list of subscribers who are affected in the ISP history log.
3. Revenue Per Access Controller Report is now available under the Billing category. It will display the total amount invoiced for each subscriber, grouped by Internet devices Access Controller, within the given date range.

Bug Fixes:

1. Missing inactive default triggers are now displayed in the list of Inactive Triggers under Message Templates settings.
2. Error on updating Bill to Another settings is now fixed.
3. Users are now able to use an IP Pool name that was just deleted when adding a new IP Pool or updating an existing IP Pool under IP Management settings.
4. Updating auto action settings now adds the correct history log.
5. Sales Tax Report snapshot is now generated without errors.

Minor Improvement:

1. Custom messages can now be displayed on the vPortal login page.
2. Missing “Verify on Stripe” for eCheck is now available for ISPs using Stripe merchant.

Bug Fixes:

1. Users are now able to hibernate a package and trigger a fee (if applicable) to be charged.
2. Upcoming package term is now displayed correctly when adding a new package to non-monthly subscribers with paper invoice enabled.
3. Payment posted to the parent account via vPortal is now reflected in the child account once the payment is distributed and fully pays the invoice containing the child account item.
4. If the Email messaging service is enabled, the mail server history error is now fixed on sending an email to multiple email addresses.
5. Loading is now displayed when printing a ticket to indicate the PDF is still loading.

Minor Improvement:

1. When disabling/deactivating a multi-ISP user, a log is now added to the other ISPs that have the user.
2. 0.00 amount can now be saved when updating the FEE item price in the invoice view.
3. Privacy link on login is now updated to the correct link.
4. Company Name is now displayed in the Subscriber tab if the person name is blank.

Bug Fixes:

1. Refunding a customer now works as expected for ISPs using Stripe merchant.
2. Updating credit card no longer adds unrelated history logs.
3. Error on saving the “Include service term dates on PDF” under Payments settings is now fixed.
4. Deleted date is now logged correctly when deleting a subscriber.
5. Company Name is now displayed in the “billed to” label in the Packages & Invoices view if the person name is blank.

Bug Fixes:

1. Error on processing auto-pay for ISPs with Paypal merchant is now fixed.
2. Deleting a non-recurring invoice item in the upcoming invoice no longer displays the “Item Price not Found” error.
3. Error is now fixed when saving an invoice with Avalara integration enabled.

Minor Improvement:

1. For LTE SIM-type equipment, the Auth Key field is now merged to the K field which is the same field, but just a different label. In addition, K field is now renamed to K/Auth Key field.
2. Account column is now available in the Items settings table.

Bug Fixes:

1. Under IP Management settings, IP Allocation percentage is now calculated correctly and IP information details are now displayed correctly in the IP Pool Detail window.
2. Mark as Private label is now consistent for both Note and Attachment.
3. Rename icon is no longer displayed for Service type in the Packages & Services list.
4. LastPass no longer overwrites the login data when updating a user.

Minor Improvement:

1. For LTE SIM-type equipment, the Auth Key field is now merged to the K field which is the same field, but just a different label. In addition, K field is now renamed to K/Auth Key field.

Bug Fix:

1. eCheck token is now updated correctly when updating in My Visp settings.

Minor Improvement:

1. Amount column is now added to the Declined Payments Report.
2. “Refresh Required” prompt is no longer displayed when there are new changes in the Visp front-end.
3. Links to Marketbroadband.com in the Extensions settings are now updated to redirect to the correct page.
4. IP Pool information is now automatically displayed in the Subnet Detail window under IP Management settings.

Improvement:

1. Item permission options are now added, available only for those using the new user rights option that is activated on request.
2. Hibernate option is now available for non-Internet service packages.
3. Avalara tax option is now available for legacy Internet packages.
4. Quantity field is now available in the Add & Configure Package window.
5. Registered MAC Address is now removed when hotspot service expires.
6. Other service is now activated on vPortal signup even if there are other package services included in the package.
7. Revenue Per Item Per Zip Report is now available under the Billing category. It will display the total amount of payment-distributed invoice items grouped by zip and similar item from all subscribers, within a given date range.
8. Save and Cancel buttons for Inline editing are now moved into the field.
9. Standard styling is now applied to the following: Login, Main Layout, Dashboard, Subscribers, and Main Table.
10. Feedback icon is now removed from child drawers.

Bug Fixes:

1. Subscribers who should not have the paper invoice fee are no longer generated.
2. Updating the paper invoice option of the subscribers billing options now displays the paper invoice fee amount correctly in the upcoming invoice.
3. Send button is now displayed for long email content without the need to change zoom options.
4. From email in the Message Subscriber drawer is now auto-populated for ISPs with multiple emails. In addition, users can choose which available email address to enter in the From field.
5. Missing email notification for ticket updates is now restored.
6. Assigned CPE tab is now loading correctly for those ISPs with no data displayed in the table.
7. In vPortal signup, Company, Phone, Email fields are no longer hidden on changing country unless settings are enabled to hide them. Also, Company is now moved before the Address fields.

Minor Improvement:

1. Transaction ID column is now available in the Monthly Credit Card Billing Report.

Bug Fixes:

1. Subscriber equipment drawer now closes when selecting another subscriber.
2. Adding a second package in settings now displays packages tabs correctly.
3. Phone numbers can now be updated in inline edit.
4. Unidentified floating object when adding/editing ticket types in settings is now removed.

Bug Fix:

1. For ISPs using Proray merchant, the amount sent to Propay merchant is now in 2 decimal format.

Bug Fixes:

1. Report snapshot is now generated correctly for Usage Report for Internet Service.
2. If a subscriber has at least one active red or yellow alert cascaded to the customer, the alert will display in the main table.
3. | symbol no longer causes email messages to cut off on sending.
4. Clicking X in inline edit now works as expected where changes are not saved.
5. Package setup fee item tax is now synced on updating the setup fee package tax setting.

Bug Fix:

1. Entering email body content now allows entering text without any issues and no longer resets the Subject field.

Minor Improvement:

1. The first ISP email address is now populated automatically in the To field of the Message Subscriber form.
2. Extra spaces before and after email addresses are now automatically removed on clicking “Add email address” or on pressing the Enter key in the To field.

Bug Fixes:

1. Users can now click on the Bill Parent to generate the billed-from-child item to the parent for other instances of the item if the PBA setting has been enabled already.
2. Filter results now display consistently for those filters with the last day of the month condition.
3. Viewing an invoice now displays properly for invoices generated after Sep 2, 2021 with a paper invoice fee.
4. Paper Invoice Fee now displays correctly in the upcoming invoice.
5. Setting subscriber paper invoice fee from Custom to Default now displays the ISP’s default fee amount.
6. “No upcoming invoice” error no longer displays on unchecking the Paper Invoice option in the subscriber’s Billing Options tab.
7. Missing Reset button in the password field is now restored.
8. Report Snapshot labels and checkboxes are now displayed correctly.
9. Subscriber pins are now loaded consistently on the Map page.

Minor Improvement:

1. Ticket content changes are now displayed in the ticket history log.

Bug Fixes:

1. Subscriber email addresses are now populated correctly in the To field when sending an email to the subscriber.
2. Subscribers are now loading consistently on the Map.
3. Viewing a package in the Subscriber dock no longer displays an error if accessed via the Ticket dock.
4. Updating the custom field label in the Custom Field settings no longer has the funky behavior after typing the first character.
5. Missing “Delete the invoice item and the package” option behavior is now restored.
6. Inactive items are no longer displayed as tag-along item suggestions or tag-along items of a package.
7. If a package has inactive items as a tag-along, the inactive tag-along items are no longer added to the invoice upon adding the package.
8. When linking a SIM to an LTE CPE, Link and Unlink buttons are now displayed correctly.
9. Linked SIM IMSI label for LTE CPE is now updated to display as a link-looking label to indicate that it can be clicked to link a SIM.

Features:

1. Major updates on Visp’s messaging feature to improve subscriber ticket communication and to support SMS (via Twilio) for sending bills and processing payments.
2. Paper invoice fee now appears on upcoming invoice preview and can be configured in the Items manager.
3. Users can now set the ISP’s paper invoicing policy to skip the following if the subscriber’s balance due is less than the set threshold:
   • skip an invoice from getting automatically sent to the print house or included in the PDF download file
   • skip charging paper invoice fee to the subscriber

Bug Fix:

1. “Saint Kitts and Nevis” country option is now available in vPortal.
2. All instances of payment declined error now triggers the payment declined email if activated.
3. Missing total in the Auto-pay summary CSV email is now restored.

Minor Improvements:

1. Tract is now generated correctly when adding a new subscriber or updating a subscriber address.
2. Scheduled mass email to comma-separated package filter values is now sent successfully.
3. Percent discount items are now generated correctly.
4. eCheck is now available as a payment option in My Visp for non-US ISPs.
5. Misleading setup fee tax tooltip under package tax settings is now corrected.
6. IP Address Search is now available under the Tools menu.

Bug Fixes:

1. Access controller column now displays data correctly.
2. Tax is now recalculated correctly after updating the rate of a custom item in a closed invoice.
3. Changing the tax setting to None now applies correctly on invoice generation.
4. All instances of payment declined error now triggers the payment declined email if activated.
5. Missing total in the Auto-pay summary CSV email is now restored.
6. Exception on clicking a filter with an invalid number format value for Invoice Day is now fixed.

Deprecation:

1. Paper Invoice-related settings have been disabled in UBO with a tooltip to use the Visp app.

Bug Fixes:

1. Missing auto-suggest behavior for address input is now restored.
2. Missing subscriber markers are now loaded in the map.
3. City with NULL word is now displayed correctly in PDF.

Minor Improvement:

1. Username character field limit in the Login now matches the 50-character limit of app user usernames.
2. Extra spaces are now removed when saving address fields.
3. Misleading setup fee tax tooltip under package tax settings is now corrected.

Bug Fixes:

1. Credit memo delete prompt now displays correct label.
2. Filter value suggestions are now displayed correctly and also exclude data from deleted subscribers.
3. Funky dropdown behavior in the LTE service after updating LTE SIM fields is now corrected.
4. Changing the tax setting to None now applies correctly on invoice generation.

Bug Fixes:

1. Tag-along item term dates now follow the term dates of the parent package.
2. Renaming a package that is not yet billed now displays the updated package name in the upcoming invoice.
3. Updating the equipment description now displays the updated name correctly in Access Point column in the subscriber’s main table.
4. Re-searching equipment now displays accurate results after updating equipment profile.

Minor Improvements:

1. Hovering on the smiley icon no longer displays the feedback form and will display only by clicking the smiley icon.
2. Subscriber tract is now updated after saving address changes of a subscriber.

Bug Fixes:

1. Equipment with mapping values can now be deleted successfully.
2. Invoice PDF is now displayed correctly for the subscriber parent of billed to another charges.
3. Selected account option is now displayed correctly in the Item setting after saving.
4. Full-term recurring custom item is now displayed correctly in the upcoming invoice after adding a recurring custom item to the current invoice of a subscriber and selecting to add prorate amount.
5. Term dates are now displayed for custom prorate items.
6. Broken help links in Google Account and Mail Delivery settings are now fixed.
7. Clicking on PDF download now downloads the PDF successfully for payments and memos.

Minor Improvement:

1. Space as the middle initial is now ignored when displaying Invoice PDFs.
2. Canada routing number is now accepted in My Visp

Bug Fixes:

1. Access controller column now displays data correctly.
2. Percent item is now calculated correctly if added to the upcoming invoice of a subscriber.
3. Percent discount is now added correctly to the current invoice.
4. Invoice charges are now generated correctly after reactivating a package.
5. Updating the hotspot service password now saves correctly.
6. URI too long error is no longer displayed on activating a service.
7. Clicking on PDF download now downloads the PDF successfully.
8. Changing the rate of a recurring custom item in the current invoice now updates the rate in the upcoming invoice.

Minor Improvements:

1. Confusing package setting labels are now corrected.
2. Equipment Assignment History Report (Date Bound) Report is now available under the Equipment report category.
   • It will contain history (starting on Aug 5, 2021) of equipment assigned to and unassigned from a subscriber, within a given date range.

Bug Fixes:

1. Updating Tech Code to “All Other” is now saved correctly in the Package settings.
2. Monthly Credit Card Billing Report now displays correct total amount.
3. Income By Account Report sub-details total amount data are now calculated consistently with the subscriber’s invoice.
4. Alert message character limit is now unlimited.

Bug Fixes:

1. For ISPs with insufficient funds, Send to Printhouse payment summary is now displayed correctly without cutting of labels.
2. Percent item rate is now displayed with the % symbol correctly.
3. Reports now display real-time data

Minor Improvements:

1. Primary user accounts can no longer be updated by other users, similar to UBO. Only the primary user can update his/her user settings.
2. Ticket activity date and time format is now cleaned up.
3. Payment Date and Payment Number columns are now added to the Monthly Credit Card Billing Report.

Bug Fixes:

1. If the open pin setting is set to Details, moving a subscriber map pin no longer displays the subscriber dock to save changes in coordinates easier.
2. Service dock buttons are no longer hidden for small screens.
3. When clicking on the + icon in the Income by Account Report, the missing behavior to display details for the selected account is now restored.

Improvements:

1. Several improvements for the service desk are now available:
   • clickable email for an easier way to send an email to the subscriber
   • printable table for filtered technicians
   • schedule tickets even without an external calendar integration
   • extended ticket range selection
   • easier formatting dispaly for scheduled date and time
   • view and update connected subscriber directly from the ticket
   • subscriber notification on resolved tickets
   • customizable Terms of Service
2. Avalara integration improvements include incrementing document ID for tax changes, credit memo transaction date, and raw history log export.
3. The option to bill an invoice item to another subscriber is now available.
4. “Any subscribers whose package is suspended” trigger option is now available in the Mass Email feature.

Bug Fix:

1. Email service username validation in vPortal is now consistent with UBO and Visp validation.

Bug Fixes:

1. Updating a ticket that is already deleted in the Google calendar now creates a new calendar event.
2. Invoice date and due day changes are now displayed correctly in the upcoming invoice.
3. Term dates for custom prorate invoice item is now calculated correctly.
4. Term dates of prorate items are now displayed in the Add Item preview mode.
5. Map pin is now updated automatically after updating subscriber address.
6. Search in Packages settings is now replaced with Package Type dropdown to avoid confusion.
7. Enabling an Internet-type package via VISP Package Options signup settings now displays correctly on the signup page.

Minor Improvement:

1. Custom Field 1 is now added to Subscribers with ACTIVE Internet service report.

Bug Fixes:

1. Filter created in UBO is now sent correctly when using Visp.
2. Sending a mass email now sends correctly to the displayed filter in the To field.
3. Add Device is now hidden when MAC Read-Only option is enabled.
4. Enable/disable merchant setting option is now saved successfully.
5. Invoice numbers for packages set to be billed on the invoice day are now generated correctly.

Improvements:

1. Autobill threading is now added to improve auto-pay processing delays.
2. Customer ID is now displayed in the Statement PDF.

Bug Fixes:

1. In the Package Item tab of an item, the Save button now enables when clicking on X to remove the tag-along item.
2. Moving a service to another package now updates the displayed package in the Subscriber Packages/Services dock.
3. Paper Invoice save code and apply code are now separated.

Minor Improvements:

1. Include inactive and deleted subscribers checkboxes are now available in the Average Revenue per User Report.
2. In the Package Information report, the Subscriptions column is now separated into Active and Inactive subscriptions columns.

Bug Fixes:

1. Unused external codes are now removed to optimize Visp app.
2. Late Fee Balance Forward setting is now saved correctly.
3. Full-term charge is now generated correctly when adding a new package.
4. Customer balance is now displayed correctly when adding an item that makes an invoice total turn 0.
5. Unknown column error no longer displays when deleting a subscriber package.
6. In the Assign Equipment to subscriber popup, an error message is now displayed when entering a Serial No, MAC, or IMSI that is not found in the selected equipment profile.
7. Updating the rate of an invoice item in the upcoming invoice now adds a subscriber history log.
8. Login for vPortal is now optimized for faster login.
9. Internet Hotspot MAC Address can now be added or updated in vPortal based on the MAC Address option in Portal settings.

Minor Improvements:

1. Given the proper set-up, the subscriber can now re-activate their inactive hotspot service accounts through the vPortal.
2. Total Amount and Total Tax columns have been added to the main table of the Income by Account report.
3. Account Code column has been added to the sub-table of the Income by Account report.
4. ISP domain name is now displayed, instead of the app user name, in the email content of the forget password email sent to subscribers when sending the reset link via Visp app.
5. Customer name, company name, address is now included in the online payment email notification sent to the ISP.

Bug Fixes:

1. All package instances in a group are now renamed as expected when the user updates their shared invoice item’s description.
2. When the user updates the package name of only one of the grouped packages, only that package’s name is updated.
3. Percent tag-along items are now generated correctly.
4. Upcoming invoice no longer displays incorrect duplicate tag-along charges.
5. Upcoming invoice now displays term dates and due date correctly for newly added packages.
6. Updating payment data in My Visp now saves without errors.
7. Updating price of FEE in Items settings no longer causes an error.
8. Email account is now saved correctly when updating the report snapshot settings.
9. Phone number validation for UK ISPs is now set 11-digits.
10. Email error no longer cascades to the Credit Cards fields.
11. Credit card with incomplete data no longer causes an error to display when viewing the Payments tab.
12. Alias service with valid input can now be activated without errors via vPortal.

Bug Fixes:

1. Full-term invoice item is now generated correctly on adding a package with a past bill start date.
2. Invoice Due Date is now displayed correctly for invoices containing only prorate items.
3. Updating tax of an invoice item in the upcoming invoice now displays correctly.
4. Non-alphanumeric characters are now automatically removed for Zip/Postal code after selecting a suggested address in the Add Prospect dock.
5. In the Payment Options tab of the Subscriber dock, credit card updates are now saved correctly after removing a credit card and entering a new card.

Bug Fix:

1. Tag-along items are now generated correctly in UBO.

Bug Fixes:

1. Reactivating a package from hibernation now generates an invoice.
2. Updating the tax of a package that is not yet billed now displays correctly in the upcoming invoice.
3. Funky behavior that happens occasionally for the next invoice day option for package bill start date is now fixed.
4. Updating the ticket description no longer causes a funky behavior where the cursor goes to the next line.

Improvements:

1. Users can now click on the DOWNLOAD PDF link in notifications for the invoices generated and choose between downloading a single PDF file or a zipped file that contains the separate PDF files of the generated invoices.
2. Visp feedback is now integrated under Notifications and other parts of the application.
3. Subscriber dock is now improved to be more flexible to different browser sizes.
4. Avalara integration improvements include an un-incorporated indicator for addresses, tax integration with credit memo, and tax inclusion. In addition, Avalara events are now logged in the subscriber history.
5. Subscriber location icon now uses the blue color, instead of red.
6. Extra white spaces are no longer displayed for the Subscriber dock.

Bug Fixes:

1. Selecting an address now fills out the address fields more accurately in the Add Prospect dock.
2. Subscriber packages are now sorted alphabetically.
3. Currency is now displayed correctly in the Package pricing and Receive Payment window.
4. Additional custom fields 21 to 36 are now available as filter conditions.
5. Previously deleted/old MACs for SmartSession are now included in the usage report even if those MACs have no logins but were active during the month.

Bug Fixes:

1. Code when updating ticket type is now cleaned up to avoid replacing template content unknowingly.
2. Additional custom fields 21 to 36 are now available as filter conditions.

Bug Fixes:

1. If the Bill Start Date is already past the month’s Invoice Date and Term End Date and Invoice Day < Term Start Day, only the prorate is prepared in the preview mode.
2. Prorate Recurring checkbox is no longer checked on adding to invoice.
3. For subscribers with a flexible Auto-pay day, auto-pay will now process even if the processing continued to the next day.
4. Print House fees are now charged correctly for new ISPs.
5. Column and page size main table preferences are now saved after 15 seconds or during logout, whichever comes first, in both Chrome and Firefox browsers.
6. “Automatically unsuspend” checkbox for suspended subscribers is now checked by default in Receive Payment.
7. All subscriber tickets are now displayed in the Subscriber dock.
8. Password validation for Independent email service is now removed.
9. Email service with primary status is now displayed in vPortal Manage Packages.
10. Clicking on Add Prospect now overlaps the Settings drawer.

Bug Fixes:

1. Payment date is now displayed correctly on refund memo.
2. “Access Controller“ field in filters no longer causes UBO to crash.

Bug Fixes:

1. Filter logic is now improved for more accurate filtering of subscribers.
2. Code issue that causes the random “Cannot read property ‘sendToQueue’ of null” error is now fixed.
3. On subscriber packages and services dock, clicking on Devices under Internet Hotspot or inactive Internet service no longer causes error.
4. Updating package settings under Package items no longer causes a “notNull Violation” error.
5. Timezone is now applied correctly in the Service Desk list.
6. Ticket custom fields are now displayed in the Add Ticket window.
7. Updating a ticket without changing the schedule no longer restricts saving the changes.
8. Schedule tickets of subscribers whose username is blank can now be updated.
9. Calendar event sumary for UBO and Visp are now the same.
10. Missing Payment Method Count and Subtotal columns are now restored in the Outbound Deposit Report.
11. App user column now displays data consistently in the Payments Received Report.
12. Transaction type for debit memo now displays correctly in the Income By Account Report.

Improvement:

1. Users can now choose to toggle to view the invoice items in the invoice in groups based on the Account assigned to them.
2. Main Company column is now available in Service Desk List tab.

Bug Fixes:

1. Adding a ticket with a schedule is now successfully created and synced to Google Calendar for those with user calendar subscriptions.
2. Missing linking of SIM to CPE and Internet service feature is now in Visp.
3. Add Prospect now adapts to screen size correctly.
4. Auto-delete on date now displays the date fully in the Subscriber dock.

Bug Fixes:

1. When assigning equipment in the Subscriber dock, matching the entered mac address with equipment is now improved to assign equipment correctly.
2. Clicking the Qualify button in the Add Subscriber dock now displays the Line of Sight(LOS) profile.
3. Selecting a ticket type in the Add Ticket dock no longer duplicates the template.

Bug Fix:

1. Additional custom fields are now displayed in the main table after subscriber syncing on login.

Improvement:

1. Credit and debit memos are now included in the Income By Account report with their own row.

Bug Fixes:

1. The code that causes the “Channel closed” error to display randomly on posting payment is now fixed.
2. Updating package rates via Items settings now updates the recurring package rate of the subscribers correctly.
3. QBO sync is now working as expected in Visp.
4. Spaces after a comma between multiple email addresses are now ignored when sending an email template.
5. Invoice message HTML format is now displayed correctly in invoice PDF.
6. PDF formatting is now improved to avoid endless loading when viewing an invoice PDF with 6 pages or more.
7. Service label is now displayed correctly in the Add Susbcriber Package popup.
8. Latitude and longitude are now generated when a subscriber signs up via vPortal.
9. If a package is set to not invoice on signup, invoice charges are now generated correctly on checking Invoice Now option.

Bug Fixes:

1. Missing report snapshot for Income by Account is now available.
2. Package List w/ MAC and IP merge field now display all MAC and IP of the subscriber service.
3. Latitude and longitude now continue to display in the equipment table after clicking on the Assigned CPE row.
4. Serial number is now displayed correctly in the Edit Equipment dock.
5. Tooltip is now displayed when hovering on a Site name that got hidden since the name is too long.
6. MAC address of the equipment is now added to the history log when assigning to or unassigning from a subscriber.

Improvement:

1. City of the subscriber is now added to the Income By Account Report details.

Bug Fixes:

1. Additional custom field values are now displayed correctly in the main table.
2. When payment covers the balance of the subscriber, auto-retry credit card processing will no longer run until the next declined auto-pay of the subscriber.

Bug Fix:

1. Error displayed when navigating on the Map page is now fixed.

Improvement:

1. Additional custom fields more than 20 are now available.
2. LSD field format restriction is now removed.

Improvements:

1. A queueing system has been implemented for the QBO Sync feature, which will allow for automatic re-attempt of failed syncs and handle QBO API’s request/minute limit.
2. ISPs can now set a Sync Start Date to limit how far back the QBO Sync will include.
3. ISPs can now add items to a credit memo, and the total of the items will be the credit memo amount. If QBO integration is enabled, these items are synced to QBO as well.
4. If QBO integration is enabled, whenever the user creates/updates and outbound deposit report, the changes are synced to its corresponding deposit transaction in QBO (a new one is created if it’s non-existent).
5. The Chart of Accounts dock feature has been implemented, wherein the user can create Account codes with ISP-defined types.
6. An account (from the ISP-defined Chart of Accounts) can now be assigned to an item.
7. Income by Account Report (Date Bound) has been added – contains item count and income per Account (from the Chart of Accounts), with a multi-month summary table if the date range covers multiple months.
8. The address pin of the subscriber in the Map can now be updated if the lock is unlocked.
   • Updating the address pin will only update the lat and long values, but not the address details.

Bug Fixes:

1. Extra spaces in the Visp menu are now cleaned up for those users who have the settings rights disabled.
2. “Invoice Not Found On Customer” error message is now cleaned up.
3. Map loading is now more optimized. Loading indicator of subscribers is also added.
4. When clicking on the map of the subscriber’s address, the subscriber tooltip of the address is now displayed after loading all subscribers on the map only if the eye icon is enabled.
5. Company name is now displayed in the subscriber pin tooltip in the Map if first name and last name are blank.
6. Address pins of filtered subscribers are now displayed on the map only if the eye icon is enabled.
7. Updating MAC address in vPortal now includes internet hotspot service, instead of just the internet service.

Bug Fixes:

1. Ticket details tooltip in resource timeline view now hides when hovering away from the ticket.
2. When assigning equipment in the Subscriber dock, the equipment that matches the entered MAC Address is now assigned correctly.
3. Prorate amount is now calculated correctly if a package is added to an invoice containing an existing package.
4. Adding a custom item to an existing invoice no longer updates the due date if it defaults to a past due date.
5. “Total Balance Due” is now renamed “Total Balance” in PDFs.
6. Order of invoices and payments is now improved.
7. 24-hour time validation on processing refunds is now improved for accuracy.
8. If the first name and last name of the subscriber are blank, company is now forwarded to the merchant as the account name on payment processing.

Bug Fixes:

1. Address 1 is now always required regardless of the “Allow international address” check option.
2. Receiving payment via the main menu no longer displays a blank error.
3. Start and End merge fields are now displayed based on ISP’s timezone in the ticket PDF.

Bug Fixes:

1. Missing payment user permissions are now added to avoid errors in the Payments tab of the Subscriber dock.
2. The indented balance at the last row in the subscriber Transactions table is now displayed correctly.
3. Adding a custom item to an invoice with multiple terms no longer causes the undefined end term error.

Bug Fixes:

1. Custom item with “prorate” name is no longer displayed similar to a package in the invoice.
2. Expiration date validation warning is now displayed for expired cards on viewing the subscriber Payment options.
3. is empty and is not empty conditions are now filtering the main table correctly.
4. Mass email to all subscribers is now working as expected.
5. Refund setting options are now updated correctly after saving.
6. Updating burst time to 0 sec in provisioning settings of the package can now be saved if down burst and up burst are both set to 0.
7. “Automatically unsuspend even if the payment made online covers only the balance forward.” option is now saved successfully.
8. Start and End merge fields are now displayed based on ISP’s timezone.
9. Strange cursor behavior on typing in the Ticket window is now fixed.
10. IP Address is now searchable in the Inventory tab.

Bug Fixes:

1. Updating the auto-pay setting now enables the Save button even if there are errors in other setting areas.
2. Subscriber username character limit is now increased from 35 to 80.

Bug Fixes:

1. Schedule time options for tickets now only include time from 6 AM to 8 PM.
2. Ticket count in the Scheduling dashboard widget is now calculated correctly.
3. Setup fee item rate of the package is now saved correctly when updating the setup fee of packages.
4. Updating the item’s Recurring option now correctly generates a new recurring or nonrecurring invoice item.
5. Option to turn off email notification when a new subscriber successfully signed up is now available in Portal > Online Signup settings.
6. Include service term dates on PDF invoices and on the Account Manager option is now displayed correctly in Visp.
7. Clicking on Manage Domain in the Domain Hosting Report now loads the control panel without errors for those hosting domain passwords with > symbol.

Bug Fixes:

1. Tag-along items are now added correctly on each invoice for each term.
2. Updating bill start date for packages without a setup fee is now working without errors.
3. Error is now fixed when generating non-recurring custom items added to an upcoming invoice.
4. Updated expiry date in Receive Payment is now passed to the merchant when posting payment.
5. Timezone discrepancy when scheduling a ticket is now fixed.
6. Schedule time options for tickets now includes time from 12 AM to 11:30 PM.
7. Email Template to subscriber formatting is now consistent with the format of the email template.
8. Subscriber username character limit is now increased from 35 to 80.

Bug Fixes:

1. Uppercase letters in email addresses are now converted to lowercase on saving.
2. Subscriber transactions table is now sorted correctly which fixes the confusing balance due amount.
3. In vPortal account manager, uppercase letters are automatically converted to lowercase upon typing.
4. In vPortal signup:
   • Uppercase letters in email addresses are automatically saved in lowercase upon successful signup.
   • If the Redirect text & subtext is empty in the portal settings, a default redirect message is now displayed.
   • Adding landing_page parameter in URL now ignores the saved landing page in portal settings and redirects to the value in the parameter after successful signup.

Bug Fixes:

1. Custom invoice items are now generated correctly if added to an upcoming invoice.
2. Adding a ticket note is now displayed without refreshing or re-opening the ticket dock.
3. Technican names are now sorted alphabetically in the Resource Timeline view of Service Desk calendar.
4. Rights settings of users with incomplete rights data are now displayed correctly.
5. Saving subscriber email in Visp is now syncs with UBO correctly.
6. Bill Email merge field value is now displayed correctly.
7. Alerts are now displayed only if the Active option is checked.
8. Overview dashboard graph now displays without errors if no active subscriber exists.
9. Signup settings are now set up correctly when adding a hotspot package.
10. Hotspot amount is now displayed correctly in vPortal signup if “Create Separate for Prorate/Setup Fee“ is checked.

Bug Fixes:

1. Setting up hibernate and reactive auto actions for a subscriber are now applied to the subscriber’s packages.
2. Hibernated status is now displayed if a subscriber has at least one hibernated package, even if the other package is suspended.
3. Posting a payment no longer unsuspends a package if the “Automatically unsuspend” checkbox is not checked.
4. Edit Subscriber’s Payment Options user right is now applied correctly in Visp.
5. Clicking Save button in Ticket Type settings now saves the changes if there are no errors.
6. Subnets tab under IP Management is now displayed without errors.
7. Location ID under the customer Additional Info tab can now be manually entered similar to UBO.
8. Letters with diacritical marks can now be pasted into address fields.
9. Usage report now displays data regardless of what authentication type is used.

Bug Fixes:

1. Edit Subscriber’s Payment Options user right is now applied correctly to eCheck dropdowns in UBO.
2. Usage report now displays data regardless of what authentication type is used.

Bug Fixes:

1. Inactive package Setup fee with 0 pricing is no longer generated on adding a package to an invoice.
2. Deleting a custom item on a generated invoice and selecting “Apply only to this invoice” no longer deletes the charge in the upcoming invoice.
3. Account Updater option is now displayed correctly in Merchant Account settings.
4. Custom fields with empty date values will no longer cause an error in displaying custom fields of the subscriber.
5. Balance forward condition calculation is now more accurate when generating late fees.
6. Hibernated packages are no longer invoiced even if it is the first invoice of the package.

Minor Improvement:

1. Under Ticket Type settings, external followers are now included when sending email notifications based on the “Send these updates to Subscribers and external Followers” checked options.
2. User interface when submitting a ticket in vPortal is now improved to avoid confusion.
3. The previous status of the ticket is now included in the ticket email notification.
4. R in “Mark all as Read” under Notifications list is now displayed in lower case.

Bug Fixes:

1. SmartSession option, MAC field, and IP field are now displayed for ‘Router’-type equipment.

Bug Fix:

1. Typing an address in the Address 1 field and not selecting a suggestion no longer causes an error upon clicking out of the field.

Improvements:

1. Avalara integration is now available.
2. A link to the ticket in vPortal is now included in the email notification sent to the subscriber when a ticket note is posted or the ticket status is updated. In addition, clicking the link will log the user into vPortal and forward the user to the ticket that was updated.
3. If the ISP has set to bypass throttling on top-up purchase and the subscriber’s internet package has throttling enabled and custom throttling is also enabled, the throttling settings of the subscriber’s internet package will be updated based on the purchased top-up (as a way to bypass the previous throttling settings).

Bug Fixes:

1. Users using an iPhone are now able to login to Visp.
2. Fix for deleted subscribers no longer included in the subscriber total filter count is now restored with improvements to avoid memory spike.
3. Ticket template PDFs are now displayed consistently in Visp and UBO.
4. New ticket templates can now be added successfully even with or without alerts setup.
5. Last change date tooltip for merchant settings is now displayed if unable to edit the merchant fields.
6. Merchant account validation is now corrected to ignore alerts validation if it is not displayed.
7. Clicking on Add/Remove Criteria in Taxes setting now displays the custom field options without errors.
8. Blank Summary value now displays red color when empty and changes made to the ticket type.

Bug Fixes:

1. Coordinates entered in the Address 1 field are now saved correctly as the subscriber’s lat and long coordinates.
2. Subscriber tract is now updated correctly if coordinates are entered as the address and matches the state entered.
3. Updating custom fields no longer updates the subscriber’s main lat and main long to random coordinates.
4. Prorate tax is now calculated correctly when adding a package using a custom tax rate.
5. Default grace period is now displayed correctly upon checking the Grace Period checkbox of the subscriber.
6. Invoice is now displayed without errors if it contains an invoice item no longer found in the ISP.
7. Auto action setting header is now corrected.
8. Funky subscriber vPortal view for some subscribers now displays properly.

Improvements:

1. Users can now create default alerts for ticket types and internet service of packages. In addition, customer-level alerts can now be created through the Add Alert option in the Activity log.
2. For ISPs using IPPAY as their payment processor and have the Account Updater option enabled, users can now choose to automatically void eCheck payments and choose to send an email notification to specific recipients for eCheck payments that are updated with a declined or unsuccessful status from IPPay.In addition, users can also choose to raise alerts on the subscriber and to the specified application users when such events occur.
3. Users can choose to automatically raise alerts on the subscriber’s internet service when the subscriber purchases a top-up option on vPortal.
4. Funky Dashboard and Service Desk components are now improved in mobile view.

Bug Fixes:

1. If “Require ISP Site, AP and SSID” option is checked in Equipment settings, an error alert is now displayed and internet service can no longer be activated if ISP Site, AP, SSID subscriber equipment fields are blank.
2. Report snapshot errors that are preventing some snapshots to send to the ISPs are now fixed.
3. Actual merchant error code messages are now displayed when payment failed to process.
4. Missing “Specified number of days after invoice generation, if Past Due” auto action option is now restored and is now based on if the customer is on flexible billing, instead on if the ISP is on flexible billing.
5. vPortal fixes include the following:
   • End of term date auto action is now displayed correctly.
   • If a subscriber has multiple devices for Internet service, device options are now displayed in the Usage page for a more accurate and detailed usage for each device.

Bug Fixes:

1. Custom item with “Setup Fee” as item name can now be added into the invoice without errors.
2. Posting multiple payments no longer displays “out of memory” error.
3. Updating a package name now includes updating all non-custom subscriber package intances.
4. Deactivating hosting service now deactivates in Hostopia.

Bug Fix:

1. “Specified number of days after invoice generation, if Past Due” option is now based on if the customer is on flexible billing, instead on if the ISP is on flexible billing.

Bug Fixes:

1. Autobilling Report email now sends only if there are subscribers whose auto-pay processed for the day.
2. A detailed mail error message is now added to the history logs when email failed to send to the subscriber.
3. Usage Report now displays the first Interim session packet for devices correctly.

Bug Fixes:

1. Missing State dropdown options now display correctly in the Add Prospect dock..
2. For ISPs with IPPay merchant, updating expiry date now sends an update to IPPay merchant.
3. Full-term charge is now displayed correctly in the upcoming invoice preview.

Bug Fixes:

1. Activating or deactivating a service now updates the Packages/Services list under the Subscriber dock.
2. Flat rate package tax is now saved correctly when adding a package via invoice.
3. Custom field merge fields are now displayed correctly in the ticket.
4. Missing last 10 logins tooltip is now restored when hovering on the Latest Authentication date for Internet services.
5. Auto-pay columns now display Y and N.
6. Saving Yes and No for Auto-pay filter values now automatically updates to Y and N respectively.
7. “Require username and password to reactivate this package” label is now displayed correctly in Package Options settings.
8. Updating PR for Philippine ISPs is now saved and displayed correctly.

Bug Fixes:

1. Updating a ticket template with | symbol now saves correctly.
2. Invoice generating script is now improved.
3. Generate initial invoices checkbox behavior is now more consistent.

Bug Fix:

1. Status filtering in the main table is now improved to avoid causing the slow performance in Visp.

Bug Fix:

1. Usage calculation is now improved to generate more accurate and consistent data for vportal usage, usage reports, and usage invoices.

Bug Fixes:

1. Deleted subscribers are no longer included in the subscriber total count when a filter is selected.
2. ISP ZIp merge field is now displayed correctly in the Email Template window.
3. City and State are now displayed correctly in the Active Subscribers report.
4. Viewing devices with multi-mac now loads faster.

Improvement:

1. Searching for a service username is now available in the Package and Services dock of a subscriber.
2. Tooltip for eCheck Payment option is now added to clarify what it does.
3. If eCheck payment option is unchecked, a subscriber with eCheck bill method is now still able to make maypent in vPortal.

Bug Fixes:

1. When adding a package, bill start option is now saved correctly.
2. When a subscriber adds a ticket note via vPortal, the ticket can now be viewed without errors and the subscriber name is now displayed correctly as the author of the ticket note.

Bug Fix:

1. Custom field merge field values in tickets are now saved correctly.

Improvement:

1. Sum of processed payments is now added at the bottom of the AutoBilling Report CSV.

Improvement:

1. Top-up per package support is now integrated.
2. Subscribers can now add eCheck details if setting is enabled.

Bug Fix:

1. State dropdown on signup should now be fixed for those with limited access internet.

Bug Fixes:

1. Redirect link now works as expected in modern portal even if http or https is missing.
2. FSAN number is now displayed in the Fiber service detail summary if ZMS Integration is enabled for the ISP.

Improvement:

1. Service Profile settings are now moved from the Settings page to the Visp menu.
2. Users can now enable and configure custom top-up options per package.
3. eCheck option is now available in Merchant Account settings to allow subscribers to add their own eCheck in vportal.
4. Column resizing in Visp is now similar to UBO.
5. User password reset token security is now improved.

Bug Fixes:

1. Coming soon tooltip is now removed when hovering on the Auto-retry checkbox.
2. Missing scroll bar is now restored in My Visp if there are components hidden.
3. Email template newline format is now displayed correctly in the Email Subscriber window.
4. A ticket is now added successfully to a subscriber without a contact number.
5. FSAN number is now displayed in the Fiber service detail summary if ZMS Integration is enabled for the ISP.

Bug Fix:

1. Oriental bank payments are now processed without invalid errors on hotspot signup page.

Bug Fixes:

1. Email with refund attachment can now be sent successfully.
2. Renaming a package no longer causes an error in Saisei sync.
3. SSID name now has validations that restrict most special characters.
4. Full-term invoice item should now generate correctly on adding a package.
5. Positive and negative signs are now displayed correctly in Statement PDF based on the “Display balance due as positive on PDF invoices and Account Manager statements” option.

Bug Fixes:

1. Email with refund attachment can now be sent successfully.
2. Editing the ticket contact phone number now saves correctly so that it will display correctly in the ticket notification email.
3. Time detection for transactions is now improved for more accurate subscriber transaction list sorting.
4. Full-term invoice item should now generate correctly on adding a package.
5. Positive and negative signs are now displayed correctly in Statement PDF based on the “Display balance due as positive on PDF invoices and Account Manager statements” option.

Bug Fixes:

1. Funky State dropdown on signup should now be fixed.
2. Sign In area for captive portal no longer overlaps with the packages.
3. Username value is now updated to lowercase before saving to the subscriber account.

Bug Fix:

1. Spaces are now restricted when updating username and on account auto-generation.

Improvement:

1. vPortal now supports UK-based ISPs.

Bug Fix:

1. Missing usage graphs are now restored.

Improvement:

1. Payment Method is now added to the Billing History Report.
2. “Package Signup and Past Due Count” report is now available under the Packages and Services report category.
   • The report displays the total count of new packages and subscribers past due for the past 3 months or weeks based on the current date.
   • Records were automatically recorded starting January 27, 2021.
     • For those who want to get accurate records prior to that date, kindly contact Visp Support.

Bug Fixes:

1. Updating credit card via wifi capture now updates tokens correctly.
2. Language in PDFs is now displayed more consistently when sent via email triggers or mass emails.

Improvement:

1. Payment Method is now added to the Billing History Report.
2. “Package Signup and Past Due Count” report is now available under the Packages and Services report category.
   • The report displays the total count of new packages and subscribers past due for the past 3 months or weeks based on the current date.
   • Records were automatically recorded starting January 27, 2021.
     • For those who want to get accurate records prior to that date, kindly contact Visp Support.

Bug Fixes:

1. Prorate amount is now displaying correctly even after changing the start term.
2. Adding a new item to the invoice no longer recalculates the reversed invoice item.
3. Language in PDFs is now displayed more consistently when sent via email triggers or mass emails.
4. Postal Code is now displaying when viewing the Edit Subscriber dock for UK ISPs.
5. Login for newly-created ISPs no longer displays an error.
6. Sub-price items are no longer displayed in the upcoming invoice.

Improvement:

1. Option to integrate check for service availability in vPortal is now added to Portal > Account Manager settings.
2. Account Type for Minerva services is now included on Minerva service account activation.
3. “Group Results By” field is now available for Report Builder.
4. Changelog notification is now integrated to Visp.

Bug FIxes:

1. Map now stays in the last location area if stayed within 60 seconds before refreshing the page.
2. Dash (-) option in the State dropdown is now available only if international address is allowed.
3. Clicking the “Set the subscriber’s Term Start Day to today” option upon adding a package in the invoice now sets the correct term dates.

Bug FIxes:

1. User interface when viewing a ticket listed in the Activity tab is now consistent with the view ticket interface in the Subscriber overview.
2. Missing “Apply the invoicing suspension to inactive packages that have yet to start billing.” option is now restored in the Package Invoicing settings.
3. Calculation when saving bandwidth-based billing settings in the database is now corrected.

Bug Fix:

1. Calculation when saving bandwidth-based billing settings in the database is now corrected.

Improvements:

1. Pagination now continues to display in the main table when accessing Email Templates dock.
2. Beta label is now removed from MarketBroadband extension settings.

Bug Fixes:

1. Packages that are set to exclude from invoicing are no longer displayed in the upcoming invoice.
2. Rate field is now editable for an item if customization is enabled.
3. Packages are now displayed without errors using Chrome 88.
4. Password reset email now always contains a unique token link if the email is sent from the Reset button of the subscriber Password component in Visp.
5. Recurring label is now only displayed for recurring invoice items in invoice PDFs.
6. User-defined attachments are now included when sending the “Any subscriber whose payment is posted” trigger template.

Improvements:

1. If invoice day is on the 1st of the month, the usage charge is now included before sending the “Any recurring invoice has been generated” trigger template.
2. Beta label is now removed from MarketBroadband extension settings.

Bug Fix:

1. User-defined attachments are now included when sending the “Any subscriber whose payment is posted” trigger template.

Improvement:

1. Ticket support in vPortal is now available.

Bug Fix:

1. Subscriber Now can now be clicked using mobile browser.

Improvements:

1. Ticket support in vPortal is now available.
2. Adding subscriber now goes to the Map page.
3. Minerva IP TV integration updates to address feedback items: search in Minerva server before activating a service, add service to an existing Minerva account and automatically generate a charge, Minerva syncing when updating the account in Visp, and one-click button to update a Minerva customer in Visp with data from the Minerva server.
4. IP Management, Invoicing, and Items settings are now moved from the Settings page to the Visp menu.

 Bug Fixes:

1. Settings rights is now applied correctly for the Visp menu.
2. Clicking on the Map icon for subscriber details now displays the subscriber location correctly in the Map page.
3. Ticket tabs can now be viewed for tickets with edit restrictions enabled when a signature has been added.
4. FCC Tech Code of the service in the package is now displaying actual data from the database.

Bug Fixes:

1. Default FCC Tech Code is now applied when adding services through UBO.

Bug Fixes:

1. Default payment amount is now set to the subscriber’s balance.
2. Subscriber package and services list view is now improved to avoid errors when viewing in different browser size.
3. Sending an email to a filter now sends to the correct number of subscribers.
4. 4-digit postal code is now accepted for Philippine ISP.
5. Correct currency symbol is now displayed for Philippine ISPs.
6. Package price rate is now saved correctly if amount is greater than 999.
7. Scroll bar is now available for My Visp Settings if components are hidden.

Bug Fixes:

1. For multi-ISP users, adding a ticket note now saves to the ticket correctly.
2. Billing History Report is now improved to load more data.
3. The usage information of the package is now included in the ISP notification for high-usage alerts.
4. “Data Left” column has been added to the Usage Report for Internet Service (Date Bound) Report.

Bug Fixes:

1. Next page button is now displayed for the Subscribers page in mobile view.
2. Invoice items are now correctly generated as indicated in the preview.
3. Service desk date preferences are now remembered.
4. Package contains and ISP SIte contains filter condition is now displaying the correct data.
5. Forget Password header is now replaced with Password Reset.

Bug Fix:

1. In mobile view, clicking on an item in the sidebar menu now collapse/hide the sidebar to display the page fully.

Bug Fix:

1. Error when removing a credit card is now fixed for ISPs with Stripe merchant.

Bug Fixes:

1. Clicking the Send button after changing the To filter of a mass email template without saving now sends the email template to the newly selected filter.
2. Report builder queries are now more optimized.
3. Renaming a package with a future bill start date now updates the package invoice item displayed in the upcoming invoice.
4. Subscriber Count column in Items table now displays the count of subscribers who have a current subscription of the item.

Bug Fix:

1. If the package is billable and the recurring item is missing, item is now created for the package on activation.

Improvements:

1. Top-up changes in vPortal is now available
2. Location title and subtitle options are now available in the signup_packages_by_location shortcode. It can be set to be placed at the top or at the bottom of the page.

Bug Fixes:

1. Prompt to save changes now only displays if there are changes that need to be saved for My Visp settings.
2. Send button is no longer hidden from the Email dock when the email content is too long or multiple attachments are added.
3. Flexible option is now restored for tickets after it went missing at the start of 2021.
4. ISP company is now displayed correctly in the Terms of Service for ticket signature.
5. Non-vendor-specific attributes are now supported when adding custom RADIUS attributes in the Network Authentication settings of a package.

New Features & Improvements:

1. Support for Variable Quantity in Visp is now available.
2. Uploading multiple attachments to a subscriber is now available.
3. Option to show “Recurring” in subscriber-perspective invoice view is now available for custom items in the Items Manager settings.
4. Top-up settings for vPortal is now available under Packages settings.
5. Map is now improved with the following features: “what if” (Planning) map mode that enables the user to plan PtP links, KML export format, new filter option and custom filter layers, default system of measurement for distance and height unit, option to lock/unlock the dragging of sites, search revamp, and custom site icons
6. Searching a subscriber using other subscriber information is now available in the Add Ticket dock.
7. Dashboard, Ticket Types, Payments settings are now moved from the Settings page to the Visp menu.

Bug Fixes:

1. ISP can now choose to apply the invoicing suspension on inactive packages rule to inactive packages that have yet to start billing.
2. Map menu is no longer covered when Visp sidebar is displayed in full.
3. ‘Cannot read property ‘id’ of null’ error displayed when renaming a package is now fixed.
4. IP address and Smart Session values are now displayed correctly in the Edit Inventory dock.
5. Payment Distribution option is now displayed correctly in the Accounting Controls of the Payments setting.
6. Payment distribution order invoices option is now applied correctly in the Receive Payment invoices list.
7. Tax can now be setup when adding a custom item to an upcoming invoice.
8. Letter case is now ignored when validating email addresses entered in the To field of the Email Subscriber dock.

Bug Fix:

1. Billed hosting, email accounts, and UBO report links are now displaying correctly.

Bug Fixes:

1. Blank MAC Address-type custom fields will no longer cause issues when loading reports.
2. Usage data calculation accuracy is now improved for the Usage Report for Internet Service (Date Bound).

Bug Fixes:

1. Settings of a custom dashboard widget with an excessive number of items can now be updated without errors.
2. Clicking on the matched billing, technical, marketing email in search now displays results in the subscriber table correctly.
3. Active Subscribers Report snapshot should now be stored and sent successfully.
4. Components are now displayed correctly when viewing an Internet package with average usage threshold exclusion setting enabled.
5. Scroll bar in Visp menu is now displayed only if needed.
6. Dots are now removed in the Sign Out icon.

New Features & Improvements:

1. Name field is now available for all equipment instance.
2. Map is now improved with the following features: Line of Sight from a Site to a selected point (address) and LoS graphs for qualified APs.
3. Option to schedule sending of invoices to print house after invoices are generated is now available in the Paper Invoice settings under Invoicing settings.
4. When a payment is applied, the row now turns green if the payment applied is equal to the Open Balance.

Bug Fixes:

1. Dark font is now displayed if light color is selected for PDFs.
2. “Sync term with invoice” option is now displayed for invoices for which the term has already ended when trying to add new item to that invoice.
3. Serial Number error no longer displays for LTE SIM since it is not one of the fields for LTE SIM.
4. Renaming a package now updates the upcoming invoice and adds a subscriber history log.
5. Autopay filter condition is now displayed correctly in Visp.
6. SSID field validation in Visp is now the same as in UBO.
7. Subscriber menu now closes when clicking outside the menu.
8. Email Subscriber dock now closes after sending an email.
9. Visp PDFs now displays “light gray” form color option correctly.

Minor Improvement:

1. “Create an Online Account” label is now updated to “Create an Account” in signup page.

Bug Fixes:

1. Selecting an address in Add Prospect no longer causes an error.
2. Sending a custom email to a subscriber now saves to the Subscriber Email folder, instead of the General Templates folder.
3. Device authentication time now follows the ISP’s timezone.
4. Equipment Management is now enabled by default for new ISPs.

Improvement:

1. State, Phone, Location ID, and Custom Field 1 to 4 columns are now available in the Active Subscribers Report.

Bug Fixes:

1. Quote symbol no longer distorts the exported CSV of reports.
2. The full-term package charge in the quote is now invoiced correctly when the package charge is generated on the specified bill start date.

Bug Fixes:

1. Access Controller column is now available in the subscriber table and filter conditions.
2. Field validations in My Visp settings are now improved to allow clicking of the Save button if all entered fields are correctly entered.
3. Calendar picker in Service Desk now closes when clicking outside the picker.
4. Application user field in Dashboard settings now displays an error if user widget access is enabled and no user is selected.
5. Package options settings can now be saved successfully.
6. Package Options settings spacing is now aligned correctly and a missing field indicator is now added.
7. Template list now displays when hovering Email Template in the Subscriber menu.
8. Equipment in sidebar menu is now hidden if “Enable Equipment Management” features option is unchecked.
9. Updating credit card in Visp no longer adds irrelevant history logs.

Bug Fixes:

1. Usage data retrieval and calculation are now improved in vPortal.
2. Subscribers with quote symbol in the passwords can now login to vPortal.

Bug Fixes:

1. Minerva service profile can now be successfully created.
2. Usage data retrieval and calculation are now improved in usage reports.

Bug Fixes:

1. UK ISPs should now be able to login to UBO.
2. If ISP is setup with SmartSession, the disconnect packet attempt is now logged and sent when a subscriber is suspended.
3. Users with missing usage data are now able to view them in the reports.

Bug Fixes:

1. In the Amount column of the subscriber transactions, credit memo and reversal amount are now displayed with a negative sign similar to payments. Debit memo amount continues to display as a positive amount.
2. The Rate field in the Invoice view is now improved for easier updating of rate amount.
3. Credit Memo date is now always editable. Also, the reversal memo date is now always uneditable.
4. Subscriber Logs filter buttons can no longer be highlighted.

Bug Fixes:

1. Subnet dock is now displayed when clicking on a subnet under the Equipment Access Controller.
2. Word spacing and line breaks are now corrected in the new user permission settings to avoid displaying broken text.
3. Accounting controls settings changes are now saved successfully.
4. Pie graph in custom dashboard widgets is now displayed consistently inside its widget card.
5. [Automated. Triggered by .] is now added to the history log when an invoice item is added via item automation settings.
6. Default flexible billing settings are now applied to newly added subscribers.

Bug Fixes:

1. Network and Gateway of an unused subnet can now be updated.
2. The Site Location and Access Controller fields in the Add Subnet drawer are now automatically pre-populated when opened from the Edit Access Controller drawer.
3. Unused IP address pool can now be deleted.
4. Subdvision options and time zone option are now displayed for UK ISPs.
5. Subscriber tax is now applied to automatically-generated fees if tax setting is set to ‘Use Subscriber Tax Setting’.

New Features and Improvements:

1. Jamaica ISP is now supported in Visp.
2. A link below the description of the package invoice item has been added, which allows the user to update the subscriber’s Term Start Day to the current day on click.
3. Email attachments for Invoice and Payments are now displayed similar to UBO.
4. Check Usage and Check Login options are now available under the subscriber context menu.
5. If enabled, Usage-based billing values are now editable and saved correctly.
6. Map is now improved with the following features: user preference are now remembered for location and layer settings, draggable sites, map modes, and AP qualification layer.
7. Users setting is now moved from the Settings page to the Visp menu.

Bug Fixes:

1. Spacing in mass email templates is now displayed correctly.
2. Adding a subscriber now creates a subscriber properly both in Visp and API.
3. If subscriber balance is 0 or below 0, default payment amount is set to 0.00.
4. Balance forward in Statement PDF is now calculated correctly.

Bug Fixes:

1. Password restrictions are now strengthened to avoid inconsistencies on signup.
2. Stripe invalid email payment error is now fixed for subscribers with multiple email addresses.

Bug Fix:

1. Payment processing timeout was increased to 180 seconds.

Bug Fixes:

1. Authorize.net CIM-related error message is now improved to display the message of the error instead of a code message.
2. Subscriber address and phone number text can now be highlighted in Chrome mobile browser.
3. Changing the page size number of either subscriber table, equipment table, or service desk table now updates the default page size number of the 3 tables.
4. Changes in the dashboard widget setting is now saved without displaying the 400 error.
5. Updating the Inventory Location of equipment now enables the Save button.
6. Indicator is now displayed in the Subscriber Details tab containing errors.
7. Tooltip is now displayed when hovering the Transaction ID field to clarify the purpose of the field.
8. Updating credit card now updates token correctly for those that encountered an error on update.

Bug Fixes:

1. Packages menu is now hidden if Packages, Usage, Upgrade display are not enabled and if scheduled auto action is not enabled for the package.
2. Phone field incomplete error message now displays only if cursor moves out of the field.

Improvements:

1. When payment amount is unlocked, the payment amount in the Receive Payment is now adjusted based on the checked invoices.
2. “Taxes” label displayed in the Invoice and in PDFs can now be renamed in Taxes tab of the Invoicing settings.
3. Option to display the current invoice by default upon viewing the Packages & Invoices tab is now added to the Accounting controls tab of the Payments settings.
4. Hex color option for PDFs is now available in Forms settings.
5. Map is now improved with the following features: coverage polygons, different layer options, address searching, and creating a subscriber from a pinned address.
6. Users can now toggle to only count usage hours with average bandwidth usage that’s equal or greater than the threshold.

Bug Fixes:

1. Custom flat rate tax of package is now displayed correctly when adding a package to invoice/quote.
2. Clicking All filter now selected all of the ticket status. In addition, pre-defined Open, Pending, Resolved ticket status are now removed from the Others filter.
3. ICCID, K, and OPc fields are now displayed for LTE SIM-type equipment in the Inventory window.
4. Duplicate ICCID validator is now added for equipment.

Bug Fixes:

1. Blank invoices should no longer be generated for internal ISPs.

Bug Fixes:

1. Masked password, instead of a blank space, is now displayed in the User password field.
2. When only the subscriber username is updated, password strength is now ignored.

Improvement:

1. Status column is now available in the Active Subscribers Report.

Bug Fix:

1. Start date of query per SmartSession session for usage report is now fixed to match the ISP timezone.

Bug Fixes:

1. Statements and Invoice in vPortal can now be printed without format distortion.
2. Edit icon in Update Password page is now displayed correctly for new ISPs.

Bug Fixes:

1. First session Smartsession usage calculation is now applied to the usage report.
2. 3-month average usage is now calculated and displayed correctly in the usage report.
3. Parent-child relationship of the package-items to their packages is now displayed correctly in the invoice PDF.

Bug Fixes:

1. Service buttons under Subscriber Packages dock are now displayed consistently in mobile view.
2. Company with only a blank space character is now trimmed before displaying in the Subscriber Primary and Billing Contact Summary.
3. Save and Cancel buttons for subscriber custom fields no longer overlap the field.
4. Hyphen symbol is now accepted in the Internet service username field.

Improvement:

1. Sender for Reset Password emails from vportal now have a format of no-reply@{ISP_DOMAIN}.