What’s new in VISP

Bug Fixes:

1. Option to create a separate invoice for prorate and setup fee is now considered when transitioning a quote to an invoice.
2. Sending and attaching a file with space as the first character of the filename are now trimmed to prevent errors.
3. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvement:

1. Spanish invoice labels are now available for Panama ISPs.

New updates as of Jul 16, 2019 9:41 PM PST:

1. In the Usage page of the Account Manager, “Bandwidth Usage” is now renamed to “Usage Data” and is now displayed above the Hourly Usage chart.
2. Usage data and hourly usage charts in Account Manager should now be consistent with the Subscriber Usage Report.

Bug Fixes:

1. Ticket and Schedule Manager will now load tickets based on the checked filters.Checking or unchecking a ticket status filter will now reload the TSM with the ticket details of the checked filters.
2. Ticket type templates with messed up span tags will now be displayed correctly after saving.
3. Unsuspending a package with a future bill start date will now generate invoice items only if the package is already invoiced.
4. New set of identified code exceptions encountered when using UBO are now fixed.

Bug Fixes:

1. Updating a package service from Internet to Internet Hotspot service now update pricing data correctly.
2. Invalid and expired credit card in ISP Auto-pay settings is now validated only when ISP has Credit Card as the default payment method selected.
3. Daily usage graph in Account Manager is now based on the start date of the usage.
4. Subscriber Summary Report will now display as expected.
5. For package-based ISPs, debit memos are now considered when calculating for the payment amount to be processed on auto-pay.
6. Minimum window size for Add/Edit Tax window is now adjusted to display all items.

Bug Fixes:

1. Term dates of quote items are now generated correctly when term end date is synced to existing invoice items..
2. UBO now takes authority for equipment data with Zabbix integration.
3. Null hibernation dates now display as “At the end of term” option.
4. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

1. Build number is now added to the UBO title bar.
2. Spaces and text alignment are now adjusted for Package List w/ Info (All Info) ticket merge field value.
3. Signup and Account Manager can now support Panama ISPs.

Bug Fixes:

1. Add Equipment in Zabbix Monitoring is now working as expected.
2. Subscriber Usage Report should now display data instead of errors.

New Feature:

1. UBO can now support Panama ISPs.

Bug Fixes:

1. For subscribers with both an email address and SMS address as the To recipient, attachments can now be viewed when accessing the email address.
2. Tax Criterion breakdown now separates the criterion by name and percent rate in the Tax Criterion summary of the Sales Tax Liability Report.
3. Adding/updating/deleting a ticket will now refresh the ticket and not the whole ticket table.

New Feature and Minor Improvements:

1. VPN service has been added and users can now add them to packages and activate instances in subscriber accounts.
2. CPE status in main table and equipment manager should now update real-time.
3. Adding a new ticket through TSM should now reload the list of tickets in the Print Ticket Summary sub menu under Subscriber Reports.
4. Font size is now consistent for data displayed for the “Package List w/ Info (All Info)” ticket merge field.

Bug Fixes:

1. Closing an invoice when the total invoice amount is fully paid now works as expected if option to “close invoices when it is Paid Up” is checked.
2. Routing number field validation in Payment Reminders is now consistent with the same field in Billing Options Tab.

Bug Fixes:

1. Optimization changes are now added to main table and TSM. Also, selected subscriber in the main table should now display details in the lower tabs consistently.
2. Oriental Bank record for existing cards are now replaced when the card is updated in UBO instead of adding a new record in Oriental Bank.
3. In the Packages tab, Hibernate button displayed in the popup menu now displays disabled with the reason displayed in the tooltip if the button is intended to be disabled.
4. New set of identified code exceptions encountered when using UBO are now fixed.

Bug Fixes:

1. Adding an item with same name of an inactive item will now reactivate the inactive item and save the new details of the item.
2. Sorting phone number columns in main table is now working as expected.

Minor Improvement:

1. History logs are now added when adding, updating, or deleting presign-up locations in ISP Settings.

New updates as of Jun 10, 2019 9:57 PM PST:

1. “Automatically send this report” checkbox can only be unchecked while the Report Snapshot menu is hidden.
2. FCC Fixed Broadband Subscription will now display for ISPs with special characters in the subscriber data.

Bug Fixes:

1. Sync button in the Statements tab has been updated so that the payment distributions in QBO (outside the sync feature) are overwritten and UBO and QBO have consistent distribution data. However, it only works if the Automatically apply credits, Automatically invoice unbilled activity, and Automatically apply bill payments settings have been disabled in QBO.
2. Adding an item with same name of an inactive item will now reactivate the inactive item.
3. Attachments are now removed from the email when it is sent as an SMS.
4. For the Account Manager mobile view, the navigation bar now displays without covering the content of the page. Also, the navigation bar will now auto-close for netscape browser user agents.

Minor Improvement:

1. Payment email sent to ISPs when a subscriber pays online will now display username as the email subject, instead of a username and domain displayed as an email address. Domain and subscriber email address is now added to the email content.

New Feature:

1. Report snapshot is now available. Users can now set a a predefined schedule to receive a snapshot of the report they want.