What’s new in VISP

We’re updating VISP regularly. Check back here to see the latest improvements and newest features.

May 24, 2017

Version 7.5 and 8.0 Beta
  1. Totals for Sales Tax Report and Sales Tax Liability Report now matches.
  2. For ISPs who enabled flexible billing, multiple packages of a subscriber will now be invoiced if packages are set to be billed on

Sep 26, 2017

Version 7.5 and 8.0 Beta
  1. bug fix 21280 : Equipment Manager codes have been optimized to avoid lockup when receiving inventory.
  2. bug fix 21323 : ISP can now use the “Include Unscheduled Tickets” option in the Ticket & Schedule Date

Nov 28, 2017

Version 7.5 and 8.0 Beta
  1. IP addresses now sync correctly on Saisei.
  2. In the Receive Payment window, subscriber name is now blank when balance after payment is less than or equal to 0.
  3. Upgraded Google Calendar page now displays properly

Feb 10, 2018

Version 7.5 and 8.0 Beta
  1. bug fix 21532 : Subscribers should now be able to enter their new credit card in Modern Account Manager.
  2. bug fix 21554 : Balance forward of the subscriber’s latest invoice (future invoices not included) is

May 21, 2019 9:39 PM PST – Version 7.6.53

Bug Fixes:

  1. QBO Customer ID duplicate error is now fixed.
  2. Remembering Process Payment Now options are now working as expected in the Receive Payment window.
  3. New set of identified code exceptions encountered when using UBO are now fixed.

Nov 05, 2018 9:29 PM PST

Version 7.6.6
Bug Fixes:
  1. Package is now billed (or not billed) correctly on unsuspension.
  2. Receiving an equipment no longer pushes if the ReadyNet API returns an error on matching the entered serial number. Prompt is displayed to inform the user.

May 13, 2019 9:54 PM PST

Version 7.6.52
Bug Fixes:
  1. Payment Reminders in Settings are now consistent with the stored settings in Visp Limited and Visp US.
  2. Auto-pay settings in Payment Reminders are now saved correctly if an ISP is both under Visp Limited and Visp

May 13, 2019 9:54 PM PST – Version 7.6.52

Bug Fixes:

  1. Payment Reminders in Settings are now consistent with the stored settings in Visp Limited and Visp US.
  2. Auto-pay settings in Payment Reminders are now saved correctly if an ISP is both under Visp Limited and Visp US.
  3. Static

Mar 10, 2019 9:39 PM PST

Version 7.6.41
Bug Fixes:
  1. eCheck refund functionality is now available in UBO for ISPs using Authorize.net merchant.
  2. New set of identified code exceptions encountered when using UBO are now fixed.
Minor Improvements:
  1. FSAN column is now available in the Subscribers

May 08, 2019 10:37 PM PST

Version 7.6.51
Bug Fixes:
  1. Masking of eCheck account number now matches the number of characters for the eCheck account number. Also, Pay Now account number limit is now removed.
  2. Credit Card details can now be updated in the Payment Reminders