Changelog

Bug Fixes:

1. Option to update the invoice item rate is now available when changing the term end date of the invoice item.
2. AutoBilling report sent to the ISP’s billing email address is now working as expected.
3. Subscriber Usage Report now displays correct Start Date and End Date.

Minor Improvements:

1. ISP Site Margin income label is now updated to “Income from Subscriber Invoices (<start date> – <current date>)”.
2. Service Call Report is now updated with a more modern look.

Bug Fix:

1. Saving changes in settings with subnodes now works as expected.
2. When a hotspot service expires, if the ISP’s setting for what status to set for post hotspot deactivation is set to SUSPEND plus they are set to keep internet hotspot service information on deactivation and the hotspot service has multiple MAC registered in the account, the multiple MACs are retained.
3. When a hotspot service expires, if the ISP’s setting for what status to set for post hotspot deactivation is set to SUSPEND but they are set to remove internet hotspot service information on deactivation and the hotspot service has multiple MAC registered in the account, the multiple MACs are removed as well.
4. Adding of payment method update history log is now skipped when errors are returned after updating the payment method of a subscriber.
5. Technician changes in Google Calendar are now synced more accurately to UBO tickets.

New Feature:

1. Mail Delivery settings panel has been added in the Settings window. ISP can now choose between ISP Mail Server or their own remote mail server for sending emails through UBO.
   • If the ISP uses its own remote mail server, they’re required to enter valid email server credentials for UBO to successfully send them.

Bug Fixes:

1. Billing Days in the Add New Subscriber window are now populated correctly based on the selected day options and based on the Invoice Default settings in the Settings window.
2. Usage Report for Internet Service now displays usage data summary for subscribers with internet service.
3. Prepaid Support Event Report now displays data for consumed prepaid support event service.
4. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

1. For multi-ISP app users, ISP Domain dropdown is now displayed in the available UBO reports.
2. Default Site Height, found in the Site Location tab of the Equipment Manager, is now considered as the additional elevation for the Site in the Mapping page if there is no AGL saved for any Site Equipment assigned to the Site.

Bug Fixes:

1. Subscribed packages are now displayed in the Packages tab after selecting another subscriber.
2. New set of identified code exceptions encountered when using UBO are now fixed.

Bug Fixes:

1. Internet service speed limits are now updated when moving active internet service accounts.
2. Billing Day setting assignment functions have been updated so they are calculated correctly based on the subscriber’s sign-up date.
3. Invoicing script has been updated so that it correctly shows the terms in the online signup page. In addition, the term end date for the new package is now correct based on the term count set by the user, superseding the synced date indicated in the Term End Date field.
4. For multi-ISP app users, the ISP domain in the Report Center is now updated based on the selected value of the ISP domain in UBO.
5. New set of identified code exceptions encountered when using UBO are now fixed.

Bug Fixes:

1. UBO is now adjusted to completely display its components. If UBO being used has a width that will not accommodate all components in the display, a scroll bar is already available to view the hidden components.
2. Reactivating a hotspot package now adds the reactivation amount to the balance to the subscriber before processing unpaid balance to their saved credit card.
3. Suspending or unsuspending a package of a subscriber that does not exist in the ISP of the current subscriber will now suspend or unsuspend as expected.
4. Payment posted trigger now sends the email template to the stored email addresses of the subscriber whose payment is posted and whose email type matches the selected email types of the trigger.
5. The deleted attachment history log is now displayed simply as a history log.

Minor Improvements:

1. When using a Mac, Statements Tab should now continue to display completely when UBO is resized. If UBO is too small, a scroll bar is already available to view the hidden components.
2. QBO sync button is now hidden if QBO is disabled in UBO.
3. Save and Restore button behaviors are now consistent when making changes to the Saisei Traffic Management node of the Settings window.

Bug Fixes:

1. QBO sync now happens in the back-end using GraphQL instead of in the Java client. Also, QBO sync button has been added to the Statements tab, Invoice window, Receive Payment window, and Credit/Debit memo window.
2. Invoicing script has been updated to fix the skipped term dates issue on billing a package.

Minor Improvements:

1. All instance of Tower label and Tower Equipment label is now updated to Site label and Site Equipment label respectively.
2. Any instance of Access Point label under Wireless Devices is now updated to Access Controller label.
3. Declined credit card payment triggered template is now ignored when reason for decline is caused by a database connection error.

New Feature:

1. Sign-up Day option has been added to the Term Start Day field. If Term Start Day option selected is “Sign-up Day”, Invoice Day field net options become “net -X”.

Bug Fixes:

1. IPPay Password field is now masked in Merchant Account of Settings window.
2. Package pricing displayed when using the “Package List w/ Info (All Info)” merge field is now based on the subscriber’s billing cycle.
3. New set of identified code exceptions encountered when using UBO are now fixed.

Bug Fixes:

1. Authentication function has been updated with a MAC checker to catch and update erroneous MACs during authentication.
2. Email types (billing/technical/marketing) are now considered for “Any subscribers whose payment is posted” trigger.
3. Statements Tab should now continue to display completely when UBO is resized. If UBO is too small, a scroll bar is already available to view the hidden components.
4. New set of identified code exceptions encountered when using UBO are now fixed.

Minor Improvements:

1. Username now has a dropdown icon when it has stored login credentials. Also, double-clicking on a username in the Manage Stored Users window now loads the login credentials in the Login window.
2. Status checkboxes are now added to the Tickets and Schedule Report (Unscheduled) report.
3. “Allow editing of Auth MAC and IP Address for suspended subscribers” option is now considered in Account Manager.

New Feature:

1. UBO Login autocomplete feature is now available. To store new user login credentials, simply check “Remember my password”.

Bug Fixes:

1. New set of identified code exceptions encountered when using UBO are now fixed.
2. Auto-pay script has been updated so that payment is automatically processed for each subscriber after his balance due is calculated instead of waiting for the calculation for all subscribers to be completed.
3. Asset Tag column is now added to the ISP Site Equipment report.

Bug Fixes:

1. Invoicing script has been updated so that the legacy grouped package invoice items transition correctly during billing.
2. Multiple term dates are now displayed as expected when adding a package.
3. Option to allow editing an IP Address field of a dynamic Internet service IP Address has been added to Package Settings.
4. Package IP Address column in the main table is now updated when updating IP in Devices node of Packages tab.
5. New set of identified code exceptions encountered when using UBO are now fixed.
6. Usage Report for Internet Service, Service IP Address Report, and Accounts Receivable Report now loads data correctly for multi-ISP app users by simply selecting an ISP in the report.

Minor Improvements:

1. Auto-pay Day is now editable in the Add New Subscriber window and Lower Tabs even if Auto-pay is not enabled for subscribers with billing option set to Flexible.
2. Report Name, date range, and ISP domain is now displayed in the default filename when exporting a report to CSV.

New Feature:

1. New option “Auto-update MAC address for single-device Internet services during username-password authentication.” has been added.
   • If checked, when single MAC internet users log in or authenticate using their service username and password and with a different MAC, their MAC record in UBO is updated with the MAC used during authentication.
   • If the MAC used was recorded in another account, that account’s MAC will be emptied.

Bug Fix:

1. Paypal payment connection error message is now displayed in Account Manager, instead of displaying a blank page.